Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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NHTSA — Steering: Rack And Pinion: Rack Problems


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Mercury Mariner steering problems

steering problem

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2005 Mercury Mariner Owner Comments

problem #1

May 282005

Mariner 4WD 6-cyl

  • Automatic transmission
  • 6,000 miles


The contact stated while driving on an incline the 4-wheel drive engaged and disengaged which caused the vehicle to jolt. The dealership was unable to diagnose the problem, because they would not take it to an incline when test driving. An engineer with the manufacturer told the contact that because it was all wheel drive the four wheel drive activated when the vehicle detected a wheel slip. There have been no repairs made to the vehicle. Updated 1/25/2006 - whenever the consumer drove over uneven pavement she heard a clunking noise. The vehicle was taken to the dealer who indicated that everything was visually ok and the the manufacturer said the noise was a characteristic of the vehicle. After the vehicle's steering rack was replaced the consumer heard a loud humming/whining noise coming from the passenger side front wheel. The vehicle was taken to the dealer who diagnosed the problem as a faulty steering rack.

- Weymouth, MA, USA

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