Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
39,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mercury Mariner seat belts / air bags problems

seat belts / air bags problem

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2009 Mercury Mariner Owner Comments

problem #1

Sep 042011


  • 39,000 miles


The contact owns a 2009 Mercury Mariner. While the contact was driving approximately 25 mph, an opposing vehicle unexpectedly drove into her lane causing a head on crash. The contact suffered a pinch nerve in the neck area and body bruises from the seat belt. The air bags failed to deploy with the substantial impact. The vehicle sustained severe front end damage and was towed to an impound facility temporarily. The manufacturer was notified of the defect. The approximate failure mileage was 39,000. The VIN was unavailable.

- Rumson, NJ, USA

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