Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mercury Mariner Hybrid brakes problems

brakes problem

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2009 Mercury Mariner Hybrid Owner Comments

problem #1

Aug 032010

Mariner Hybrid

  • 40,000 miles


Mercury Mariner hybrid 2009 had it for 18 months and August 3, 2010 upon an approach to a stop light engaging the brakes I heard an audible warning sound and looked at my console to see the warning to check brakes, at that moment my brake pedal went soft and to the floor, I had to apply the emergency brake to stop the mariner to avoid hitting the vehicle in front of me. I parked asap in a gas station leaving the mariner and calling for a ride back to my office to pick up another vehicle to get home and the next morning contacted my dealership instructing me to contact Ford to get it towed to them, later that day I get a call from the service department telling me that it was not covered under warranty because I had 40,000 mile on a 18 month vehicle and the repair cost is $1,700. My wife and self could have been injured or worse. I will be willing to cooperate to any extent to help escalate this concern as a safety recall issue.

- Williamsburg, VA, USA

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