Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,150 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mercury Mariner Hybrid steering problems

steering problem

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2009 Mercury Mariner Hybrid Owner Comments

problem #2

Oct 112011

Mariner Hybrid 4-cyl

  • 21,300 miles


The steering locked for 1 to 2 seconds during a right hand turn on an entrance ramp to a highway. It happened again 2 months later with the steering locking for 1 to 2 seconds on a left hand turn after stopping at a stop sign.

- Westminster, MA, USA

problem #1

Aug 112011

Mariner Hybrid 4-cyl

  • 31,000 miles
Power steering cut out, quit working, on left turn, speed about 10 mph. Outage lasted about 1-2 seconds. Believe would have hit far side curb if steering had not spontaneously recovered. This was first occurrence. Drove car directly to dealer from incident; diagnosis tbd. Afraid to drive. At higher speed or if had lasted just a little longer would have wrecked!

- Dallas, TX, USA

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