Recall

- Rosemont, IL, USA

I am understanding my airbags takata are defective and under recall I have never been notified. My airbags in front are protruding from my dashboard and I'm concerned if my car gets hit or anything to jar them it will deploy. Please advise

- Lakewood, NJ, USA

Takata recall - it's been nearly 2 years since my vehicle was recalled and I still don't have a replacement part for my vehicle. Ford doesn't seem to be taking this safety recall very seriously.

- Burnsville, MN, USA

Takata recall- after purchasing my vehicle I found out that the car was in a few previous accidents where the air bags were deployed. On the passenger side, which is the recalled side, I am worried about it exploding as my recall stated. My recall also stated that both passenger and drivers airbags, when deployed, can deploy with shards of metal and glass fragments. I am a short person generally and sit close to the wheel so I can reach everything. I also have many nieces and nephews who ride in my vehicle and I am concerned for the safety.it has been a while now and I have been calling and heard nothing about a solution for it and im wondering if there is anything I can do, aside from getting a new vehicle, that can help keep my family and I safe. As well as, how big of an impact my car can take before that thing explodes on me.

- Osceola, WI, USA

The contact owns a 2006 Mercury Milan. The contact stated that the air bag warning indicator illuminated while driving and an abnormal sound was heard. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to grand prairie Ford (located at 701 E palace pkwy, grand prairie, tx 75050, (972) 975-9621), but the part was not available for the repair. The manufacturer was notified of the failure and informed the contact to take the vehicle to a dealer for the air bag replacement. The approximate failure mileage was 11,000. Parts distribution disconnect.

- Grand Prairie, TX, USA

Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part was not available. The dealer (tallahassee Ford Lincoln, 243 N magnolia dr, tallahassee, fl 32301, 850-878-4855) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Tallahassee, FL, USA

Taka recall and throttle body when driving the car at normal speed than I come to a stop the car will not excel any faster than 2 or 3 miles per hour. Or driving on hwy it slows down to the speed of 2 or 3 miles. Cant use the speed control because it puts it into the 2 or 3 miles. If you stop and turn off car it resets it self and runs normal till it does it again.

- Verdi, NV, USA

The contact owns a 2006 Mercury Milan. The contact stated that the air bag warning indicator remained illuminated, which was a safety concern. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to healey Ford Lincoln (located at 2528 NY-17M, goshen, NY 10924, (877) 706-3640), but the part was not available for the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 197,000. Parts distribution disconnect.

- Middletown, NY, USA

Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The dealer (autonation Ford memphis, 2515 mount moriah rd, memphis, tn 38115, (901) 362-6364) kept stating that they had been unable to order the part and that the part was not available for an extended period of time. The dealer made no mention of a loaner vehicle option. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Memphis, TN, USA

Takata recall-- faulty airbags.

- Sheridan, WY, USA

Takata recall. The contact owns a 2006 Mercury Milan. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in March of 2017. The dealer (lakes Ford of muskegon, 2469 E apple ave, muskegon, mi 49442) stated that the parts were not available for the recall repair. The manufacturer was also contacted and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Norton Shores, MI, USA

Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the local dealer (cortese Ford, 2500 w henrietta rd, rochester, NY, (800) 501-6470) and was informed that the parts were not available and were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was contacted and declined the contact's request for a loaner vehicle. The manufacturer provided case number: Cas-15803955. The contact had not experienced a failure. The VIN was not available.

- Victor, NY, USA

The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called premier Ford Inc at (888) 381-4515 (located at 5001 glenwood rd, brooklyn, NY 11234) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Brooklyn, NY, USA

Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Premier Ford (5001 glenwood road, brooklyn, NY 11234, (888) 381-4515) was contacted and confirmed the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. * consumer stated as of October 1st, 2018 - Ford primere is reporting the air bags have no been received at their facility. They are still waiting for part. I pray I do not get an accident while waiting to have this malfunction in the airbag fixed. Updated 10/26/18

- Brooklyn, NY, USA

Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (doug henry Ford tarboro, 1901 N main St, tarboro, nc 27886, (252) 823-3166) confirmed that the part was unavailable and was unable to verify when the remedy and part would be supplied from the manufacturer. The dealer advised the contact to wait for a second notice and stated that the part may become available in mid October of 2018. The manufacturer was contacted. The contact was not experiencing a failure. Parts distribution disconnect.

- Halifax, NC, USA

Takata recall I received my first notification in July of 2016. Yesterday I received another offering a rental vehicle. When is too long to wait for a fix. I drive my Milan every day hoping nothing happens. Hhhhheeeeeeeelllllpppp !!!!!!

- Montross, VA, USA

Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hempstead Ford Lincoln in hempstead, New York was made aware of the recall and stated that the part was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oceanside, NY, USA

"takata recall"- it has been almost 2 years since the recall started. Your co. Is costing me money. Because of the risk to my life and since the part is still not available, I had to buy another car. I am retired and on a fixed income and had not planned to buy a car. Even though my car is a 2006, it still drives well, has new tires and a new battery. Now, I don't know what to do with it. I don't want to sell it and risk injury to another person or family. I feel like I have been mistreated. If I weren't responsible and didn't make payments, I would have had negative consequences given to me. Yet, your company is not being punished for what you have done. I am very disappointed and want some type of reimbursement, since I can't safely drive my car with my family in it! it seems like you only want to help, if or when there's an accident. Help me before something happens!

- Waco, TX, USA

The contact owns a 2006 Mercury Milan. The contact recieved notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kelly Ford in melbourne, fl (321-254-4283) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer updated 9/20/18

- Viera, FL, USA

The passenger front air bag cover on the dash is lifting up on the left side and has been like this for a while. It looks a little higher. We have been trying to have this air bag fixed since the initial recall in July 2016. We are in our mid eighties and rely on this vehicle for many dr. Appointments & hospital visits for ourselves. There is no reason we have to ride around living in fear that our airbags can't be fixed. This needs to be addressed immediately!!! please have someone contact us as soon as possible!!!we are tired of excuses from the Ford company! I'm sure they knew about this issue for a long time even before the public knew. It shouldn't have to take people dying in their cars with this issue before the car companies address it!! thank you and we appreciate anything you can do to help us get this fixed!!

- Florence, NJ, USA