Was sent notice of safety recall July of 2016. The danger of inflating causing serious injury or death. Have called several dealers since this date repeatedly. No help to fix recalled parts.

- Portage, IN, USA

Ford is taking its time with replacement parts. What happens if somebody dies in the process of waiting?

- Macomb, MI, USA

Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (schultz Ford, nanuet, NY, 845-624-3600) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sparkill, NY, USA

Takata recall neither the manufacturer nor the dealer have gotten in touch with me to replace my airbag.

- Dallas, TX, USA

Takata recall was received in July 2016 and I am still not able to have it fixed. The dealerships are telling me that the parts are not available and this is very dangerous!!!

- Woodbury, NJ, USA

Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called redwood Ford at (707) 468-0091 (1170 S state St, ukiah, ca 95482) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Lakeport, CA, USA

Takata recall. The contact owns a 2007 Mercury Milan. The contact stated that the front passenger side air bag had been protruding out of position for months. Months later, the contact was informed that the vehicle was included in NHTSA campaign number: 16V384000 (air bags). The dealer (hardee Ford, 1305 w danville St, South hill, va 23970, (434) 447-3133) stated that the part was not available for an extended period of time. The manufacturer was notified and could not provide an estimated date for when the vehicle would receive the recall repair. The failure mileage was not available. VIN tool confirms parts not available.

- Alberta, VA, USA

"takata recall" my airbag light for the passenger side is on and I have contacted kindle Ford several times to see if the part was in and they said no. Its on back order and they put me on a wait list. I still have not heard anything and its been over a year.

- Villas, NJ, USA

Takata recall- my dealership Ford autonation in white bear lake mn has told me multiple times they will not fix the recall because they don't have the parts. Please let me know how I can get my car fixed!

- Hugo, MN, USA

Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (family Ford, netcong, NJ, 973-347-3000) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Dover, NJ, USA

Takata recall the passenger frontal airbag inflator was recalled on June 1, 2016. I have asked my dealer, ted britt Ford of fairfax, va (quick lane, 11200 james swart circle, fairfax, va 22030, 703-659-8431) ever since if they can replace the part and they say they have not received it yet. Each time I need to drive my nephew somewhere, he must sit in the back behind me because of this. He said to me the other day, "aunt [xxx], they are waiting for you or the car to die so they don't have to do it." This is so true and it is unacceptable. Please look into this laggardly performance and see if the bottleneck can be cleared. Thank you, [xxx] (vehicle is listed under my husband, [xxx]) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Falls Church, VA, USA

"takata recall" was issued in June of 2016. I recently contacted a Ford dealer and was told there are no parts available to perform the recall. I feel the car is unsafe to drive.

- Media, PA, USA

Takata recall - 2nd request for repair. Still no update on when the repair part will be available for air bag. Many newer cars are being repaired and older ones are not and this is not acceptable.

- Spring, TX, USA

Takata recall - I got a letter July 2016 about this recall. Apparently Ford is slow on fixing this problem. They claim they don't have the parts. It has been a year, what is taking so long?

- Chula Vista, CA, USA

The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Wynne Ford in hampton, Virginia (1020 West Mercury blvd, 23666) was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hampton, VA, USA

Takata recall

- Damascus, OR, USA

Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (rochester Ford, rochester, mn, 507-288-7564) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rochester, MN, USA

Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (quirk Ford, 540 southern artery, quincy, MA 02169) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Boston, MA, USA

Takata recall

- Sarasota, FL, USA

"takata recall" contacted dealership and they stated do not have the parts.

- Hemet, CA, USA