Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,725 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Mercury Milan body / paint problems

body / paint problem

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2008 Mercury Milan Owner Comments

problem #2

Jul 132012

Milan 4-cyl

  • 85,000 miles


The interior door handles snap in half easily and cause the door to not lock automatically. When the first door handle broke (front, driver side) it took me about a minute to figure out what had happened and how to get out of my car. If it would have happened in an emergency situation it could have been a major problem. After the second handle broke (front, passenger side) I discovered that pulling back on the lock mechanism will open the door. The dealership told me to keep my receipts because this, according to them, is a chronic problem with the Milan and the Ford Fusion. Thankfully, I was just getting out of my car to go to work, but had I been involved in an accident I could have potentially died because of the faulty door handle.

- Plymouth, MI, USA

problem #1

Apr 252011


  • 36,450 miles
Driver's door handle broken on inside of vehicle. Seems to be a common problem with Ford Fusion and Mercury Milan models from 2006 on. Plastic handle breaks and you cannot exit the driver's door unless the door is opened from the outside of the vehicle or through another door. In the event of and accident the driver could become trapped in the vehicle.

- Vineland, NJ, USA

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