Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

NHTSA — Structure: Frame And Members Problems


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,100 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Mercury Milan body / paint problems

body / paint problem

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2008 Mercury Milan Owner Comments

problem #1

Oct 112010


  • 9,100 miles


Suddenly, 2 months after purchasing a 2008 Mercury Milan premier from a Lincoln Mercury dealership, I noticed a significant amount of rust in the seat brackets and power seat hardware on both the driver and passenger side. The car had 6,900 miles when I bought it as a cpo vehicle. I also bought an extended warranty. I took the car to the dealership on Monday October 11, 2010 and they said the rust was normal (I disagree). The rust is now seeping into the carpet as well. Yesterday, October 18, 2010, I took the vehicle to an independent certified mechanic for an opinion. He concurs that it is not normal and possibly a safety hazard. The dealership has not returned my phone calls this car is practically new and I refuse to believe that an accelerating amount of rust on my vehicle is safe, attractive or normal. There is also an exhaust noise (confirmed by the dealership) but they said Ford will not fix it since it isn't a safety issue. This car is practically brand new. The car belonged to a couple who only drove it in the summer in Michigan since they stayed in Florida in the winter. It is pristine except for those 2 dangerous problems. I feel they refuse to fix it because it is time consuming and costly. The dealership tried to tell me that taking the seat apart will "weaken" it and "it will never be the same". cars are taken apart every day and people too! that's what doctors and mechanics are for. Please help me before the seat separates from the frame and I have an accident.

- Novi, MI, USA

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