Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
71,925 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Mercury Milan steering problems

steering problem

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2008 Mercury Milan Owner Comments

problem #4

Dec 082015


  • 146,700 miles


Well, there have been lots of problems with my Mercury. On my trips to Tennessee to care for my elderly parents, on a return trip from Tennessee to Florida, my car lost power steering and slowed to a crawl. I was able to manipulate my car to the side of the road where it was not overheating but would not increase in speed past 20 mph. I was able to take an exit and find an autoparts store and have the engine checked, the belt had come completely off without being broken. I had to have this replaced. I have experienced a total loss of coolant when the hose broke loose. Also, my problems with the wear and replacement of brake pads and rotors very, very frequently. This seems to be a major issue with this car. This morning, 12/8/2015, on my way to work the wrench light came on and I noticed my car jumping when slowing and changing to the lower gears and also upon accelerating, the jumping also occurred. I have contacted my mechanic and am awaiting a response.

- Middleburg, FL, USA

problem #3

May 012014


  • 91,000 miles
The contact owns a 2008 Mercury Milan. The contact stated that while driving at approximately 35 mph, the steering wheel seized. The vehicle was taken to an independent mechanic, who diagnosed that the bolt from the idler pulley fractured. The vehicle was repaired but the failure recurred on numerous occasions. The manufacturer was made aware of the failure. The approximate failure mileage was 91,000.

- Washington , DC, USA

problem #2

Jun 012011


  • 25,000 miles
The contact owns a 2008 Mercury Milan. The contact stated that the steering wheel would vibrate while driving 60 mph. The vehicle was taken to an authorized dealer and they were unable to diagnose a failure. The vehicle was not repaired. The contact also stated that the rear tires would rub against the frame of the vehicle while driving at all speeds. The vehicle was taken to an authorized dealer, but no repairs were performed. In addition, the contact stated that she had to depress the accelerator to the floor in order to accelerate. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 25,000.

- Lexington, KY, USA

problem #1

Jan 132008


  • 25,000 miles
The contact owns a 2008 Mercury Milan. While driving approximately 25 mph whenever it snows, the snow gets caught inside the wheels. The vehicle was off balance which caused it to shake and it became difficult to control the steering wheel. The contact took the vehicle to the dealer; however, the dealer has not diagnosed the failure. The failure has occurred for two years and it has become progressively worse. The contact is concerned that a crash could occur. The failure mileage was 25,000.

- Hessel, MI, USA

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