10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
37,600 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mercury Milan seat belts / air bags problems

seat belts / air bags problem

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2009 Mercury Milan Owner Comments

problem #5

Jun 012016

Milan

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #4

Jul 012016

Milan

  • miles
Takata recall. The contact owns a 2009 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Greeleyville, SC, USA

problem #3

Jul 012016

Milan

  • miles
Got recall notice July. It is now septeber and no one has contacted me. Your letter states we will be notified when parts come available. Is this a joke" how long do I need to wait"

- Cape Coral, FL, USA

problem #2

Nov 242014

Milan

  • 130,000 miles
I would like that know why or if my air bags were defective. I was just in an accident Monday 11/24/14 traveling 30 mph that caused with sever front and side damage to my car and causes it to be totaled and not 1 on my air bags was deployed.

- Pottstown, PA, USA

problem #1

Sep 252011

Milan

  • 58,000 miles
The contact owns a 2009 Mercury Milan. The contact was driving 30 mph and crashed head-on into a utility pole, but the air bags did not deploy. The contact was injured and a police report was filed. The manufacturer was notified of the failure, but denied any assistance with repairs to the defect. The vehicle was destroyed. The failure and current mileage was 58,000. The VIN was unavailable.

- Arlington, MA, USA

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