NHTSA — Visibility/Wiper Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
63,437 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Milan accessories - exterior problems

accessories - exterior problem

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2010 Mercury Milan Owner Comments

problem #2

Sep 052018

Milan

  • 45,874 miles

A D V E R T I S E M E N T S

Vehicle has 45,874 miles on it today. Sunroof is not working so I had local Ford dealer check out the problem. Service tech reports "found chunks of brackets laying in the track assembly. Rec replacing sunroof track. Track is not secured properly with the glass due to the damage in the track assembly. May not be safe to drive. There is also the possibility of track leaking water." The problem occurred during normal operation and if there is a safety concern as the Ford technician stated, then I feel Ford should cover the cost of the repair. This should not happen, especially on a vehicle with such low mileage. The Ford service advisor quoted a repair cost of $2020 and even he said the cost is outrageous.

- Farmington, MN, USA

problem #1

Dec 112013

Milan

  • 81,000 miles
The taillights never changed illumination, when the headlights where on. When the headlights were not on they illuminated according to brake petal pressing. Was driving at night with headlights on nd was rear ended due to the other driver knowing I was stopping. The other driver was hurt along with her passenger. Next morning to vehicle in to dealership was told it needed a headlight control switch and an rear tail light assemblies. Not bulbs but assembled as these are led. 435$ for each taillight and 50 for control switch.

- Greensboro, NC, USA

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