The contact owns a 2010 Mercury Milan. The contact stated that the lighting in the instrument panel would fade, making it difficult to see the gauges at night. The dealer was unsure how diagnose the failure so the vehicle was not repaired. The manufacturer was notified, but denied any assistance with the repair of the vehicle. The failure mileage was 14,797 and the current mileage was 17,000. Updated 2/21/12

- Baker, LA, USA

In Oct.2009 I purchased a 2010 Mercury Milan, VIN [xxx] from ken stoepel Ford Lincoln Mercury dealer in kerrville, Texas. I believe that there is a safety issue with the vehicle. The instrument panel shows blue speedometer numbers which show up nicely when it is in the garage but while driving on the highway under normal daytime conditions, the numbers do not show. I have talked with a rep at Ford Motor Co. And have also taken it to the dealer on two occasions and they say that it cannot be corrected. Driving without being able to see how fast I am going is a safety hazard. The dealer's service manager admitted that others have complained of this problem and that it also presents itself on the Ford F150 pickup truck and obviously on the 2010 Ford Fusion. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Kerrville , TX, USA

The speedometer in this model is difficult to view, particularly in daylight, due to blue numbers against a blue background. This could be a safety concern for two reasons. First, if a driver cannot easily see the speed he/she is traveling, it could result in driving at excessive speed and resulting in a crash. Second, a driver may have to take his/her eyes off the road for too long to see the speed registered, rather than just a glance. This distraction could also result in a crash. More contrast or better illumination of the instrument cluster could alleviate this concern.

- Winter Garden, FL, USA

The contact owns a 2010 Mercury Milan. The contact stated that the instrument panel was difficult to read during the day and he did not know his speed. The vehicle was taken to an authorized dealership where the contact was informed that there was nothing they could do. He was awaiting a call back from the manufacturer. The current and failure mileages were approximately 300.

- Suncook, NH, USA