Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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6.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,786 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Mercury Mountaineer accessories - interior problems

accessories - interior problem

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1998 Mercury Mountaineer Owner Comments

problem #7

Sep 142004

Mountaineer 4WD

  • Automatic transmission
  • 68,500 miles

A D V E R T I S E M E N T S

The drivers seat was broke, because the bolt had broken. The consumer had the seat repaired at her expense. There was a recall on the seat and the consumer needed to take the vehicle back to the dealer to have the seat repaired again. The dealership was no longer in business. The consumer was also told that she would be reimbursed for the first repair. Now they are refusing a refund since it has been a year. 03V281000.

- Fort Lauderdale, FL, USA

problem #6

Feb 202004

(reported on)

Mountaineer 8-cyl

  • miles
Dealership performed the recall repairs under recall 03V281000. The dealer who performed the recall asserted that the left front recliner control was not part of the recall scope and they refused to repair the component. The recliner control lever broke due to metal failure. The consumer did not have the ability to recline the seat back.

- Agoura, CA, USA

problem #5

Jan 152004

(reported on)

Mountaineer 8-cyl

  • miles
Vehicle continued to experience problems with the driver's seat bolt after recall was performed. The consumer stated the vehicle experienced a problem with the seats prior to receiving the recall. The replacing bolt was still not providing the proper support needed to keep the driver's seat from experiencing looseness, which occurred while the vehicle was in motion, which caused the consumer to make frequent stops to bring the seat back to its proper position.

- Midwest City, OK, USA

problem #4

Sep 192003

Mountaineer 4WD 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

I received a recall notice for my 1998 Mercury Mountaineer for a seat recliner bolt. I made an appointment with my dealership. They told me that thy could not repair and do the recall as the seat would not recline. The lever to recline the seat broke off in my hand about six months ago. I figured that was the shabby craftsmanship that was being repaired. Now I have an auto still in need of safety repair and the dealership refuses to fix it. I have call Mercury directly and they told me its up to the dealer.

- Los Gatos, CA, USA

problem #3

Mar 012002

Mountaineer

  • miles
Handle to adjust vertical seat alignment broke off. Dealer said it was common vehicle problem.

- Manchester, MO, USA

problem #2

Feb 182000

Mountaineer 4WD

  • miles
Lever to lower seatback has been bending each time I get out for last year, now it broke off. I became handicapped little over a year ago and have to slide out of seat to ground. Lever has been bending for I have to go over it, and I have to re-bend it to access electric lumbar button.

- Waukesha, WI, USA

problem #1

Feb 011999

(reported on)

Mountaineer 4WD

  • Automatic transmission
  • miles
Front seat back adjustment is located on left, when driver exits the vehicle and bends the lever, bending the lever causes stress & damage.

- Los Angele, CA, USA

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