Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Mercury Mountaineer fuel system problems

fuel system problem

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1998 Mercury Mountaineer Owner Comments

problem #1

Jul 211999

Mountaineer

  • miles

A D V E R T I S E M E N T S

My inertia switch was broke, 1st on July 21, 1999 and left me stranded in the middle of a busy intersection. I was told by covey dealership that my car was fixed and ready to go. I advised them I was taking my car out on the road and wanted to make sure I would not be stranded in the middle of the desert, they assured me all was "fine"...nine days later, I was stranded 400 miles from home, with the same exact problem, the inertia switch. I was told that the inertia switch should "never" break down and it happened to me two times in nine days. I am very frustrated with Ford/Mercury, as I have incrued expenses of $500 while being stranded out of town and they refuse to acknowledge their responsibility in this matter. I have spent countless hours writing letters, and making phone calls, to no avail. I just think consumers should be aware of Ford/Mercury incompetant customer service department.

- Phoenix, AZ, USA

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