Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 1
Average Mileage:
70,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Mercury Mountaineer suspension problems

suspension problem

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1998 Mercury Mountaineer Owner Comments

problem #3

Oct 052011


  • 210,000 miles


The contact owns a 1998 Mercury Mountaineer. The contact stated that while driving at 45 mph, the steering wheel became difficult to maneuver. The failure occurred on several occasions. The vehicle was towed to an independent mechanic where it was diagnosed that the tire rods, wheel bearings, and the tires needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 210,000.

- South Pittsburg, TN, USA

problem #2

Aug 061999


  • miles
Consumer had just turned off the highway and was traveling on a dirt road when vehicle jerked to right and then rolled over. Consumer and her daughter were thrown out from vehicle. Consumer was knocked unconscious, and daughter was killed upon impact. Also vehicle exploded into flames.

- Hutchinson, KS, USA

problem #1

Nov 141998


  • miles
This vehicle went completely out of control, rolling onto it's side after driver tried to correct an inappropriate lane change. There was never any point in time in which the driver was able to get the vehicle under control. There were no deaths or serious injuries caused, but only because there was very light traffic conditions and it occurred at a point on the roadway where there were no trees, guardrails or etc. It may have been a partial problem with the tires, but the sensitive steering was most unforgiving! something needs to be done to require the manufacturers to correct these safety hazards, before more lives are lost!( dot number: Tire size: 15 )

- West Columbia, AK, USA

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