Have been having trouble with door locks, delay switch on rearview mirror, window lock and window functions, ABS on all the time, door ajar light on all the time. Nonfunctioning dome light switches and intermittent check engine light ( which when checked was determined to be some unknown insufficient exhaust flow issue). Constant clicking noises coming from the far left drivers side of dash. We noticed a flame coming out of my left front top dash vent after car had been parked for 5+ hours. It's obvious the fire started in the dash and it burnt both of the wiring harnesses under the left front control panel hitting the vent line and coming out the top vent of the drivers side of the dash. We had to poor buckets of water inside dash vents/ openings and front hood area to get the flames out. Our injuries were incurred while trying to put out the fire.

- Fordland, MO, USA

The contact owns a 1999 Mercury Mountaineer. While driving the vehicle the contact smelled smoke and pulled off the road. As the smell intensified the contact turned off the ignition switch and exited the vehicle. The contact stated that within five minutes the smoke turned gray and black in color. The fire department was notified, and, by the time they arrived, the vehicle was in flames underneath the hood. The vehicle was towed to the insurance investigators, and a report was pending to determine the cause of the fire. The current and failure mileage were 54,717.

- Reston, VA, USA

1999 Mercury Mountaineer electrical burning smell coming from vehicle.

- Rome, NY, USA

The display on the premium factory radio does not function properly. Illuminated digits of the display panel may work intermittently or not work at all. All other functions of the radio seem to work. My research indicates that this has been a problem on radios installed in various Ford Motor Company products of the 1997-2001 model year range. Ford Motor Company should make a no-charge repair on these radios.

- Lineville, AL, USA