Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
25,819 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Mountaineer body / paint problems

body / paint problem

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2002 Mercury Mountaineer Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #3

Jun 112003

Mountaineer 4-cyl

  • Automatic transmission
  • 27,980 miles


Bracket on left side of lift gate broke, the lift gate detached from the bracket and cylinders. The lift gate fell on my upper body as a result I have been seeking medical attention. PE04045.pco

- Los Angeles, CA, USA

problem #2

Nov 202001

Mountaineer 4WD 6-cyl

  • Automatic transmission
  • 883 miles
The vehicle transmission slipped, jumped and made clunking noises. The steering column locked up. The rear hatch fell onto the consumers head which resulted in retinal detachment and balance trouble. PE04045.pco

- Dover, DE, USA

problem #1

May 192001


  • Automatic transmission
  • miles
Consumer was driving and noticed door ajar light was on. She pulled over, shut off engine, and got out of vehicle with remote, key in ignition. Consumer noticed side doors closed, and walked to rear of vehicle and pushed remote to release liftgate. Instantly, window exploded, a metal piece on bottom of tailgate fell off. Vehicle has been at dealer since that day, still trying to rid vehicle of glass. Cannot give consumer a reason why this happened. Consumer is considering lemon law. Purchased veh. 04/01 and within 1000 miles (05/01), attempting to open glass, glass shattered. Will get VIN and dob_06142004_pco PE04045.pco

- Long Beach, CA, USA

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