Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Mountaineer body / paint problems

body / paint problem

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2002 Mercury Mountaineer Owner Comments

problem #4

Nov 222006

Mountaineer 8-cyl

  • Automatic transmission
  • 65,000 miles

A D V E R T I S E M E N T S

A large crack spontaneously formed running vertically down the panel of the rear liftgate of our 2002 Mercury Mountaineer near the emblem. I have not been able to ascertain if the crack has led to a failure of the tailgate integrity as far as waterproofing is concerned..

- Brandon, MS, USA

problem #3

Mar 012006

Mountaineer 6-cyl

  • Automatic transmission
  • 80,000 miles
Tailgate has developed crack in the plastic of the gate. The plastic is bonded to the rear window glass. Apparently dissimilar expansion coefficients result in cracking of the gate. Local repair shop has replaced 3 in the last month, not including mine.

- Fishersville, VA, USA

problem #2

Jan 152005

Mountaineer

  • Automatic transmission
  • 37,000 miles
: the contact stated the tailgate was cracked below the window. When the vehicle was purchased, the tailgate was already cracked. The service dealer repaired the crack. A year later, the tailgate began cracking again and has progressively become worse; its cracked all the way down through the plastic panel below the window. The contact stated that the window comes down so hard that it may be the reason for the cracking tailgate.

- Franklin, TN, USA

problem #1

Jun 102005

Mountaineer

  • miles
The rear panel of, my 2002 Mercury Mountaineer was replaced when the rear window blew out. This indicint occurred when the vehicle was parked in my driveway, and we found later that there was a massive recall due to this defect. Now, the rear panel is literally peeling away from the truck, we took it to the dealer where we usually go for repairs and was told that the vehicle is no longer under warranty and that we would have to just live with it. I find this completely unacceptable. The vehicle is barely three years old and I have had several problems with it; although most of them have been adressed, I am completely shocked that I have to drive around wondering whether the rear panel is going to fly off and possibly cause damage to another vehichle or even worse cause injury to an individual. I am contacting Ford Motor Company today to formally let them know of my complaint, becuase I'd like to know how long is the warranty period on a manufacturers defect that was repaired. Thanks, denise

- Shrewsbury, MA, USA

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