10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Mountaineer brakes problems

brakes problem

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2002 Mercury Mountaineer Owner Comments

problem #1

Nov 102002

Mountaineer

  • miles

A D V E R T I S E M E N T S

ABS light continually comes on. On several ocassions, when applying the brakes, they go all the way to the floor with a shuddering noise. The vehicle has been in the dealership 5 / 6 times to repair this problem. The sensor has been changed and after a month or so, it comes back on again. On my last visit to the dealership, I was told mecury was aware of the problem and they were working on a solution. They said I would be contacted in a couple of weeks. That was months ago and my light is back on again. What will it take, an accident? now I am waiting for the manager to return to town to give me a call.

- Lafayette, LA, USA

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