Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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8.0

pretty bad
Typical Repair Cost:
$1,050.00
Average Mileage:
96,250 miles
Total Complaints:
4 complaints

Most Common Solutions:

  1. had to have all four bearings and hubs replaced (3 reports)
  2. replace bearings (1 reports)
2002 Mercury Mountaineer wheels / hubs problems

wheels / hubs problem

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2002 Mercury Mountaineer Owner Comments

problem #4

Jul 012009

Mountaineer

  • Automatic transmission
  • 100,000 miles

A D V E R T I S E M E N T S

$300 for front bearings to be replaced and $400 for the rear. That is per wheel! This has to be done every 18 months! Most cars rarely need to have their bearings changed.

- , Darlington, MD, USA

problem #3

Apr 122012

Mountaineer V8

  • Automatic transmission
  • 170,000 miles

ALL FOUR HUBS/BEARINGS GONE OUT! REAR BEARINGS WENT OUT. THEN FOUND OUT FRONT WHERE WELL ON THE WAY SO REPLACED THEM TO KEEP FROM HAVING ANOTHER TRIP TO GARAGE.

- , Knoxville, TN, USA

problem #2

Jun 012008

Mountaineer V6

  • Automatic transmission
  • 55,000 miles

My complaint is identical to virtually every other bearing failure involving 2002-2004 Mercury Mountaineers & Ford Explorers. One by one, ALL 4 wheel bearing/hub assemblies failed starting at the 55,000 mile range. This was from NORMAL driving, no misuse or abuse. A metal-grinding noise that makes the hair on your neck stand. My mechanic stated that had I been traveling on a highway when the 1st bearing failed, the result could have been catastrophic. Why in the world considering the excessive number of complaints concerning these part failures is this still not a "recall" item? I'm sick and tired of hearing the mechanic at the dealership say that they replace these hubs "all of the time". Counting my parents, siblings, wife's parents, and even my kids, we've purchased 9 new and 7 used Fords/Mercurys. Message to FoMoCo......thanks for respecting customer loyalty!

- , Mohrsville, PA, USA

problem #1

May 242007

(reported on)

Mountaineer 4.0L V6

  • Automatic transmission
  • 60,000 miles

Over the course of 3 or 4 months every wheel bearing failed to the point of causing severe safety issues and destroying the hubs. Cost about $400 each to replace. Rendered the vehicle undriveable each time.

- , Clifton, VA, USA

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