Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,354 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Mercury Mountaineer engine problems

engine problem

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2003 Mercury Mountaineer Owner Comments

problem #6

Feb 162014

Mountaineer

  • 105,000 miles

A D V E R T I S E M E N T S

I purchased a 2003 Mercury Mountaineer on 2/15/14 and I took it on a road trip on 2/16/4 with my grandkids. After entering the highway and gaining speed I started to smell a strong burnt rubber and exhaust smell. The smell was very toxic and stuck to our clothing. On 2/18/14, I took it to the dealer for his mechanic to take a look at it. The mechanic said there was some degreaser that overflowed from a cupler and leaked onto the exhaust. I asked if there was a leak and the mechanic responded by saying not really, which meant there was a leak. The mechanic assured me that the problem was taken care of, but if it still occurs, they would send it in for two days. I continued to smell the toxic smell and on 2/19/14 the hatch on lift gate just cracked. Also when I turn at a low speed, I hear a strange sound and vibration, coming from the tire area. I've heard of numerous issues and complications with the Mercury Mountaineer. I don't want my grandchildren nor my life put in danger. A driver should be ensured with safety when driving a vehicle. Ford doesn't care about their consumers to sell defective and nonsafe vehicles. Please recall this vehicle as it has too many issues that can be life threatening, like the rollover rate.

- Milwaukee, WI, USA

problem #5

Sep 022011

Mountaineer 8-cyl

  • 134,600 miles
We have experienced two well known issues with the Explorer/Mountaineer. The body panel on the back hatch is cracked in the middle and Friday we had the spark plug blow out of the head/socket stripping the threads out to the point that the common repair kit used for these instances won't work and the only solution is a replacement head which is quoted at a $3500 job and the vehicle is only worth about $5700. I understand Ford accepts no responsibility for this engine/head defect despite the fact that it has occurred on factory tightened plugs.

- Indianapolis, IN, USA

problem #4

May 232007

Mountaineer

  • Automatic transmission
  • 74,494 miles
The contact owns a 2003 Mercury Mountaineer. The contact stated that the rear driver's side wheel bearing was replaced 3 times within 16 months. On October 1, 2008, while driving out of the driveway at an unknown speed, she heard a loud noise. The vehicle was towed to the repair shop and the mechanic stated that the rear driver's side wheel bearing failed. The contact stated that the vehicle was not driven on dirt roads, only in the city. She feels that either the wheel bearing is defective or the Ford dealer did not properly correct the previous failures. The Ford dealer stated that the vehicle is out of warranty and the wheel bearing is only good for 12,000 miles. The manufacturer took a report and stated that they will forward her information to the dealer. From there, the dealer will determine if the vehicle will be repaired. The failure mileage was 74,494 and current mileage was 104,000. Updated 11/14/08 the driver side visor was hanging down, the vehicle stalled on several occasions. The lower ball joints and outer tie rod ends were replaced. The rear hatch window cracked. The vehicle would crank, but it would not start. Updated 11/18/08.

- Milford , MI, USA

problem #3

Aug 192003

Mountaineer 8-cyl

  • miles

A D V E R T I S E M E N T S

The problem persisted and concern with stalled vehicle, serviced and problem still continue. These problems elevated to vehicle stalling, the alternator was replaced, there were continuous occurrences of the battery fail/check engine indicator light, vibration when braking, and the torque converter locked. The consumer requested a new lease and or early termination of the lease.

- Wesley Hills, NY, USA

problem #2

Oct 142003

(reported on)

Mountaineer

  • 30 miles
Vehicle stalls when coming to a complete stop. Dealership cannot duplicate the problem, and are unable to fix it.

- Lindenhurst, IL, USA

problem #1

May 012003

Mountaineer

  • miles
Consumer stated that while driving and without warning the vehicle will surge forward causing a distraction to the consumer. Dealer notified

- Robbinsdale, MN, USA

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