Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
159,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Mercury Mountaineer accessories - exterior problems

accessories - exterior problem

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2005 Mercury Mountaineer Owner Comments

problem #1

Dec 172015


  • 159,000 miles


"takata recall" purchased the vehicle with 158,000 miles on it. Owned for one month. Barely driving even 12 miles a day as I have been laid off from job. Vehicle was parked in driveway, sitting. Opened the rear lift gate to retrieve groceries and closed gate. Rear window blew out into a million pieces with the center piece that is plastic? twisted as well. Did notice crack in panel near the emblem shortly after the purchase of vehicle and I thought that the prior owner may have backed into something, although there was no dent or paint marked up near the crack, so I was stumped as to how it got that way). After inquiring on the internet, I found several complaints about the lift gate panel and glass falling out. I had sealed the crack with clear silicone just a week after purchasing in order to keep the water out of the lift gate. Dealer ran my VIN and said there was no recall for this vehicle. I purchased a vehicle report this morning for my VIN and it indicates that there was a recall on glass that states the #dot430 is defective glass. I am not sure if this is the stamping on my glass as the dealership/bodyshop removed that panel and threw out the panel in the garbage. They sealed the rear lift gate with plastic while the insurance adjuster evaluates. I know this problem has been ongoing by all the reports that I have read online and should be covered by Ford or whatever manufacturer who supplied parts. This is a very dangerous issue and needs to be addressed and should not be the responsibility of the owner to fix. My insurance company told me last week that I may be responsible since I was not involved in an car accident. This should not be my responsibility to pay for!

- Caro, MI, USA

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