10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Mercury Mountaineer brakes problems

brakes problem

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2007 Mercury Mountaineer Owner Comments

problem #1

May 142007

Mountaineer

  • 14 miles

A D V E R T I S E M E N T S

When making a sudden stop, the brake pedal goes to the floor while maintaining pressure on the brake pedal. When holding vehicle on a steep incline (stopped), the pedal goes to the floor. Had it back to Ford dealers and was told this is a normal condition for Explorer and Mountaineer even though service managers and the mechanics have told me there was a problem when they initially checked the brakes. I have started the paperwork for the nys lemon law procedure. I have put the first complaint of this in the approx. Accident date box. This happens whenever you use the vehicle.

- Dexter, NY, USA

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