Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
83,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Mercury Sable suspension problems

suspension problem

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2001 Mercury Sable Owner Comments

problem #1

Feb 132007

Sable 6-cyl

  • Automatic transmission
  • 83,000 miles


- the contact owns a 2001 Mercury Sable and while driving on the highway at a speed of 65 mph the contact heard a rubbing noise coming from the vehicle, but didn't know exactly where it was coming from until he arrived home. The contact stated that he noticed the driver side rear spring was cracked and that the sharp end of the spring went into the tire. The contact took the vehicle into the local mechanic and the mechanic replaced both rear springs. The contact can provide springs if needed. The current and failure mileage were both 83,000. The dealer informed customer that struts needed to be replaced as well and customer wants to reimbursed for out of pocket expense totaling $564.74. Customer states car was fine until rear spring broke. Update 4/25/07

- Indianopolis, IN, USA

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