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NHTSA — Vehicle Speed Control Problems

2002 Mercury Sable (Page 1 of 3)


really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
82,257 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Sable engine problems

engine problem

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2002 Mercury Sable Owner Comments (Page 1 of 3)

problem #46

Jul 142016


  • miles


Was pulling into parking lot brakes went out totally no warning stopped by emergency brake have no brakes at all turning after 45 mph then to a stopligh intothe city's resturant

- Kansas City, MO, USA

problem #45

Feb 292016


  • 300,000 miles
The contact owns a 2002 Mercury Sable. When the accelerator pedal was depressed at 50 mph, the vehicle rapidly accelerated. The contact depressed the brake pedal, but the vehicle failed to respond. The contact was unaware of how the vehicle stopped. The vehicle was inspected by an independent mechanic who stated that the cruise control cable was fractured. The contact performed a temporary repair. The manufacturer was notified of the failure. The failure mileage was 300,000.

- Haines City, FL, USA

problem #44

Feb 192016


  • 85,000 miles
The contact owns a 2002 Mercury Sable. While attempting to park the vehicle, it experienced unintended acceleration. As a result, the vehicle jumped a curb and struck a metal table outside. The vehicle would not stop even with the brake pedal depressed. The vehicle was towed to a body shop where the vehicle was repaired. The contact stated that the brakes did not feel as though they were fully operational. A police report was filed. The contact suffered minor injuries to the knee, back, and neck, which required medical attention and physical therapy. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

- Murfreesboro, TN, USA

problem #43

Jun 102016


  • 150,000 miles


Car does not slow down when the accelerator is released.

- Lake, MI, USA

problem #42

Jun 062016


  • 102,000 miles
The contact owns a 2002 Mercury Sable. When the ignition was turned to the on position, the vehicle revved to 4,000 rpms without warning. The vehicle was towed to the contact's residence. It was discovered that the accelerator cable attached to a clip was stuck in the upright position. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 102,000.

- Norwhich, CT, USA

problem #41

Apr 152016


  • 100,000 miles
While traveling down the highway, the car accelerated without explanation or warning. Brakes were not able to slow the vehicle to a controllable level. Brakes overheated from constant application. The car plowed over a parking barrier and through the grass before running a stop sign and stop light. Only way to stop the car was to throw it into park which caused the engine to rev and smoke. Given the level of traffic and time of day, the probability of an accident (possibly fatal) was extremely high. Car had to be towed to the repair garage but we do not have the documentation on cause of problem yet. Contacted manufacturer regarding covering cost of repair and they refused indicating this specific car is not on recall list, although there are several documented cases of this exact problem on the same make, model & year.

- Fairland, IN, USA

problem #40

Nov 162015


  • 39,000 miles


Approximately 39,000 miles. No rust car. Rubbing noise and all tires with history of losing air. While replacing all tires, wheel tech noticed right rear coil spring was fractured and completely wore off interior tire ridge. Placed doughnut tire on and advised I take to mechanic to have all springs fully checked. Car currentlyat mechanic shop this evening. Right rear coil spring definitely fractured. Seems many reports of same nature on this model. Why no recall on rear coil springs with so many complaints? rubbing sound from beneath car has been noted and tires constantly needed air. Other issue(s): 1) ignition extremely hard to turn.2) accelerator seems to stick upon attempting to decelerate by letting up foot pressure. I inherited this car from my deceased father. I was always concerned that he accelerated too quickly from a stopped position. Father took down a large concrete planter due to this type of car jerking, yet I thought it was due to his putting too much pressure upon the accelerator. Now that I am driving the car, I note that car does not slow when I let up on the accelerator, leading me to believe that the accident was not due to father's driving. This was never a problem with his former car. 3) driver's door makes loud clunk upon opening and closing. Are these known problems?

- Milwaukee, WI, USA

problem #39

Aug 112015


  • 119,000 miles
Speed control cable cracked and dislodged holding throttle open... Ford had a customer satisfaction program for this.. 13B04. However it was never done, never got any letters and has now expired... Ford refuses to pay for a clip and cable(needs now) and since this never was a "recall" per say it is a safety issue. How can I get Ford to pay for this?

- Lynchburg, VA, USA

problem #38

Mar 122014

Sable 6-cyl

  • 210,000 miles
Our sabel station wagon continued to accelerate after reaching highway speed. The brakes could not slow it, so I had to turn the ignition off to slow, and on again to regain brakes and steering. I was able to pull off the next exit and into the park and ride. Raising the hood I found the throttle cable housing was out of its socket and holding the throttle open. I put it back in and put some tape on it to keep it in. Koons Ford annapolis performed service bulletin no.: csp-13B04B on 26 July 2013 to correct this problem. The fix did not work. Component(s): Vehicle speed control NHTSA id number: 10052600

- Edgewater, MD, USA

problem #37

Aug 272013

Sable 6-cyl

  • 125,263 miles
The contact owns 2002 Mercury Sable. The contact stated that the vehicle was taken to the dealer for a manufacturer's voluntary recall of the speed control cable collar replacement however, the failure was not corrected. The vehicle suddenly accelerated while the contact applied the brake. The engine rpms also increased to 4000. The failure was recurring. The vehicle was taken to the dealer, who advised that they could not duplicate the failure and there was nothing wrong with the vehicle. The failure and current mileage was 125,263. Updated 10/30/13 the consumer stated the vehicle was taken to another dealer and was reimbursed the amount charged for clearing the valve of carbon. The contral cable was damaged and was replaced. The vehicle was repaired. Updated 10/30/2013

- Syosset , NY, USA

problem #36

Jul 252013

Sable 6-cyl

  • 156,000 miles


This has caused me much problems as my brother no longer let's me drive my mom's car thinks he's running the show which is quickly changing... pulled into garage at 2 miles a hour. Speed rapidly changed couldn't stop center pinged the washer and dryer end of them. I'm very sick and unable to go to all my doctors appointments. Thank you Mercury!

- Oxnard, CA, USA

problem #35

Jun 012009

Sable 6-cyl

  • miles
The contact owns a 2002 Mercury Sable. The contact stated that while descending a hill at unknown speeds, the vehicle erroneously accelerated and the contact crashed into a fence. There were no injuries and no police report. The vehicle was taken to a private mechanic where it was determined that the throttle cable had failed. The vehicle was repaired. The dealer was contacted about the failure. Updated 11/12/13

- San Diego , CA, USA

problem #34

May 222013

Sable 6-cyl

  • 136,547 miles
Car was revving at high rates of speed. While at light it would rev AT1700, in park 4600. Idling at 30 mph and car would speed itself up as if accelerator was stuck. When let off brake car would jump due to high revving. If I was waiting on train and didn't know better and edged up I would have jumped into the train. Issue was faulty cable that broke off at throttle and wouldn't allow a deceleration. Was very scary. Luckily I know my car and knew something was wrong.

- Lima, OH, USA

problem #33

Apr 282013

Sable 6-cyl

  • 85,000 miles
Accelerator stuck. Vehicle accelerated when cruising on highway. Put it in neutral at exit from highway, stuck at 4000 RPM. Problem was accelerator cable. Ferrule broken in engine compartment and outer part of cable hung up on mounting bracket.

- Albuquerque, NM, USA

problem #32

Apr 272013

Sable 6-cyl

  • 64,253 miles
Traveling on highway, preparing to turn left onto a freeway onramp. As I took my foot off the gas pedal, the speed suddenly increased and the engine revved. I applied the brake, but the engine continued to rev, as the throttle was now stuck. The vehicle continued forward and I had to throw it into park to stop the forward motion. The engine even revved faster and I turned off the ignition and engine stopped. When I re-started the engine, it immediately continued to rev over 4300 RPM as the throttle was stuck. I had the vehicle towed to an automotive repair shop. The mechanic said the throttle control cable had become stuck against the collar shoulder, resulting in the throttle becoming stuck and unable to disengage. Update by smch: It was the cruise control cable not the throttle cable

- Temecula, CA, USA

problem #31

Jan 102013

Sable 6-cyl

  • 143,000 miles
I have a 2002 Mercury Sable I stepped on the accelerator I got my speed up to about 50 mph, I then took my foot off the accelerator but the accelerator was stuck, the speed started climbing by in itself it got up to 70mph. I taped the accelerator a few times to try to get it to release, I also tried to lift pedal with my foot. I had to ride the brakes and that brought me down to about 50 mph, it finally let loose and slowed down. My husband had the same thing happen to him today January 22,2013, he stepped on the brakes to slow the car down as much as possible he then put the car in neutral the engine was revving he had to shut the car off then turn the key back to the on position so he could steer the car and coast to the side of the road to get out of traffic.

- West Bend, WI, USA

problem #30

Dec 122012

Sable 6-cyl

  • 120,000 miles
While I was driving to work, my car suddenly began to accelerate by itself. It was full throttle, and I could not stop it from speeding up. Thank god I was entering the highway when this happened, because I could not slow the car down. While on the highway, I held my foot all the way down on the brake, and the car would still not go below 65 mph. Without my foot on the brake, it got up to 95 mph and would have kept getting higher. So I drove with my foot on the brake at 65 mph, weaving in and out of traffic. I tried switching into neutral, but this had no effect. I called 911 and they sent a police officer out to follow me. I was driving like this for 10-15 minutes with my life constantly flashing before my eyes. Eventually, I was instructed by 911 to turn off the ignition off while in neutral (which I did not know could be done until they told me). If there had been traffic on the highway at any point, I would have gotten into a terrible accident and could have injured/killed myself and others. It was a very traumatic experience, and I am extremely shaken up. According to the auto shop that is working on my car, the incident occurred because the cable that runs from the cruise control to the throttle body broke.

- Pasadena, CA, USA

problem #29

May 072012


  • 99,000 miles
The contact owns a 2002 Mercury Sable. The contact stated that while driving 20 mph, the vehicle independently accelerated. The contact removed her foot from the accelerator pedal however, the vehicle continued accelerating. The air conditioning unit also began to operate independently. As the contact applied the brakes, the vehicle continued to accelerate. The vehicle was taken to an independent mechanic for diagnosis where the idle was adjusted however, the failure recurred. The manufacturer was notified but offered no assistance. The failure and current mileage was 99,000.

- Boca Raton, FL, USA

problem #28

Oct 292003


  • 10,000 miles
The contact owns a 2002 Mercury Sable. The contact stated that the vehicle was sitting idle when it lunged forward abnormally with the illumination of the check engine warning light. The failure recurred multiple times. The vehicle was taken to the dealer who was unable to diagnose the problem. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 10,000 and the current mileage was 60,000.

- Montgomery, AL, USA

problem #27

Oct 112012

Sable 6-cyl

  • 121,000 miles
I was driving on route 31 West in medina NY and the car would not stop I had to put my car in park and my transmission was really grinding. Thank god no one was in the area or someone would have been really hurt ? I brought the car to the repair shop and the cause was the cruise control and it was removed.

- Albion, NY, USA

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