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NHTSA — Suspension: Rear: Springs: Coil Springs Problems

2002 Mercury Sable (Page 1 of 2)


hardly worth mentioning
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
73,504 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Sable suspension problems

suspension problem

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2002 Mercury Sable Owner Comments (Page 1 of 2)

problem #23

Apr 162011


  • 134,320 miles


The contact owns a 2002 Mercury Sable. The contact was driving approximately 50 mph when the vehicle exhibited a loud, abnormal noise from underneath. The vehicle was towed to an independent mechanic where the mechanic stated that the coil springs were fractured on the front and rear driver and passenger sides due to corrosion. The vehicle was repaired and the manufacturer was contacted who advised that there was not a recall for the failure. The dealer stated there were similar failures reported but there was only a recall for the prior year, make and model. The approximate failure mileage was 134,320.

- Interlochen, MI, USA

problem #22

Oct 142010

Sable 6-cyl

  • 20,400 miles
The contact owns a 2002 Mercury Sable. The vehicle was taken to an independent mechanic for a routine maintenance and the technician noticed that the rear coil spring broke. The contact was in the process of taking the vehicle back to the independent mechanic to replace the defective coil spring. The failure mileage was approximately 20,400. Updated 01/04/11 updated 01/10/11

- Portland, CT, USA

problem #21

Jun 092010


  • 39,750 miles
The contact owns a 2002 Mercury Sable. While driving approximately 4-5 mph out of a driveway, the contact observed an unusual noise coming from the vehicle. On a separate occasion, the noise was observed again. The contact removed the rear drivers side wheel and discovered the coil spring was fractured. The vehicle was not repaired. The failure and current mileages were 39,750.

- Setauket, NY, USA

problem #20

Mar 232010


  • 98,000 miles


The contact owns a 2002 Mercury Sable. The left and right rear coil springs failed in March 2010 while the contact was driving. On May 23, 2010, while reversing out of the driveway, the left front coil spring broke. The contact called the manufacturer who advised her to take the vehicle to an authorized dealership. The contact planned to take the vehicle to a repair shop for repairs at the time of the complaint. The failure mileage was approximately 98,000. The current mileage was approximately 102,000.

- Carle Place , NY, USA

problem #19

Mar 012010


  • 130,000 miles
The contact owns a 2002 Mercury Sable. The contact stated the rear drivers side tire was worn prematurely and was causing the rear of the vehicle to veer abnormally. The vehicle was taken to a local tire specialist who advised that the rear drivers side coil spring had failed causing the tire to wear. The vehicle was not repaired. The failure mileage was approximately 130,000 and the current mileage was 134,000.

- Columbia , MO, USA

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problem #18

Jan 022010


  • 89,000 miles
The contact owns a 2002 Mercury Sable. The contact stated that both rear coil springs broke and punctured the rear driver and passenger tires. A local mechanic replaced the rear coil springs, the tires and the brakes at the owners expense for $2000. The contact has not notified the manufacturer of the failure. The VIN was unknown. The failure mileage was 89,000.

- Frederick, MD, USA

problem #17

Nov 222008


  • 98,000 miles


The contact owns a 2002 Mercury Sable. In November of 2008, while driving 10 mph, the rear coil spring failed and punctured one of the rear tires. The vehicle was repaired at a tire dealer. There were no injuries. In March of 2009, the contact believed that he had a flat tire while driving. Aaa arrived and inspected the vehicle. The contact was informed that the front coil springs failed and caused the tire to flatten. The dealer stated that there were no recalls for his model vehicle. The manufacturer has not been notified. The current mileage was approximately 105,000 and failure mileage was approximately 98,000.

- North Syracuse, NY, USA

problem #16

May 012008


  • 118,951 miles
The contact owns a 2002 Mercury Sable. While driving approximately 25 mph, the front driver side coil spring failed and punctured the tire. The tire and coil springs were replaced and repaired. Approximately a month and a half later, the rear driver side coil spring failed and punctured the tire. The current mileage was 119,400 and failure mileage was 118,951.

- Medina, OH, USA

problem #15

Sep 032007

Sable 6-cyl

  • Automatic transmission
  • 58,000 miles
The contact owns a 2002 Mercury Sable. While driving approximately 10 mph, the contact heard a rubbing sound from the driver side rear tire. He noticed smoke and immediately pulled off the road. The rear of the vehicle was extremely low. The vehicle was towed to the dealer and they stated that the rear coil springs failed, causing the driver side tire to fail. The dealer replaced the driver side rear tire and the rear coil springs. The contact filed a formal complaint with the manufacturer. The failure mileage was 58,000 and current mileage was 65,000. Updated 02-14-08

- Burnsville, MN, USA

problem #14

Dec 222007

Sable 6-cyl

  • Automatic transmission
  • 58,289 miles
Almost immediately after starting the car today and pulling out into the road, I heard a loud scraping or rubbing sound coming from the right hand passenger side. After examining all four tires for deflation, it was determined by removing the right side rear tire that the spring by that tire had fractured. The fractured end of the spring was gouging a deep trench all the way around the edge of the tire. The spring will need to be replaced and most likely the tire as well. The car has not yet been repaired as of this writing.

- Bloomington, IN, USA

problem #13

Jul 192007

Sable 6-cyl

  • Automatic transmission
  • 69,000 miles


2002 Sable rear coil spring failure. Coil spring broke and punctured tire. Ford recall for front coil spring failures but not rear coil spring failures.

- North Royalton, OH, USA

problem #12

May 152007

Sable 6-cyl

  • Automatic transmission
  • 102,211 miles
Replacement of both rear coil springs because of failure. I have been having the Ford dealer watch for this since both front coil springs failed when going 60 miles mph. Read complaint 0155857. It appears that both the front as well as the rear coil springs are defective on 2002 mecury Sable! so owners beware!! Ford customer care: They don't !! is there any wonder why Ford car sales are down !

- Wales, MA, USA

problem #11

Apr 172007

Sable 6-cyl

  • Automatic transmission
  • miles
I have a 2002 Mercury Sable with 17000. I own it since 20000. I noticed that it was a little low in the back. So I thought well it has some miles so the springs and struts were wore out. I bought new Ford struts and coils for the rear. I dropped the car off at the shop on 4-17-7. then I get a call at 7:00 pm saying that both off the coils are broke. So I went to pick the car up, and he said that he had never seen this in 43 years of working on cars. So the mechanic put the springs in a box so I could save them in case of a recall.

- Akron, OH, USA

problem #10

Mar 232007

Sable 6-cyl

  • Automatic transmission
  • 85,000 miles
Front and rear coil springs broke on 2002 Mercury Sable. Both breaks occured within 10 days of the other. Both caused blowout of tires. I have replaced the front tire and coil spring. I will have to replace the rear coil spring and tire next week.

- Casstown, OH, USA

problem #9

Jan 262007

Sable 6-cyl

  • Automatic transmission
  • 76,000 miles
Rear coil spring broke. A piece of the coil actually fell off of the vehicle. I was able to retrieve piece of coil off of the road. It broke at the top of the spring. No further damage occurred.

- Adrian, MI, USA

problem #8

Jan 012007

Sable 6-cyl

  • Automatic transmission
  • 89,500 miles
On my 2002 Mercury Sable gs the suspension coil spring on the passenger rear of the vehicle broke while driving on a smooth highway. Was told by dealer that it is not covered. Luckily, the tire was not punctured... I noticed that you are investigating it so I wanted to report it.

- Yorkville, IL, USA

problem #7

Dec 062006

Sable 6-cyl

  • Automatic transmission
  • 77,154 miles
: the contact stated the front left coil spring fractured and pierced the front left tire on 1/5/2006. The coil spring was replaced at the sales/service dealer. On 12/6/2006, the vehicle was taken to a national chain to replace the tires and the two rear coil springs were found to be fractured. The vehicle was returned to the sales/service dealer for replacement of both rear coil springs. The manufacturer was notified.

- Homer City, PA, USA

problem #6

Nov 072006

Sable 6-cyl

  • Automatic transmission
  • 48,497 miles
Broken rear spring. Broken in two places. Discovered during routine servicing.

- Pittsburgh, PA, USA

problem #5

Aug 252006

Sable 6-cyl

  • Automatic transmission
  • 61,000 miles
: the contact stated while reversing and slightly turning the wheel, the rear coil spring detached and punctured the front driver side tire. The vehicle was taken to a service dealer, where it was determined that a fractured coil spring caused the spring to rub against the tire. The dealer replaced all 4 coil springs and 2 tires as a result of the fractured coil spring. The manufacturer was notified. Updated 09/13/06.

- Hornell, NY, USA

problem #4

Jun 292006


  • 42,403 miles
2002 Mercury Sable left rear coil spring broke. The spring appeared to have been corroded.

- Livonia, MI, USA

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