Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
30,232 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Sable windows / windshield problems

windows / windshield problem

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2002 Mercury Sable Owner Comments

problem #13

Sep 092008

Sable

  • 77,000 miles

A D V E R T I S E M E N T S

2002 Mercury Sable water leaks into the passenger side compartment of vehicle. The heater blower motor gets water and has to be replaced. Botor works on and off. Reference complaint # 101840014. Also Ford related recall 03V087000.

- Toms River , NJ, USA

problem #12

Apr 152007

Sable 6-cyl

  • Automatic transmission
  • 54,000 miles
Water leaked through windshield cowl onto the passenger floor board and causing blower fan motor to short out. Ford admits this manufacturing defect in tsb 04-15-3. has caused me respiratory issues due to build up of mold in dash and carpeting.

- Yardley, PA, USA

problem #11

Dec 182006

Sable 6-cyl

  • Automatic transmission
  • 68,000 miles
I have a 2002 Mercury Sable that when ever it rained started to get water leakage on the passenger side. As a result of the leak my fan blower burnt out costing $180. After doing some research I found out there was a silent recall. They claimed the fix was free under the bumper to bumper warranty coverage under tsb-03-15-6. I took my vehicle to into the dealer and he did a water leak test and it showed that I needed a "rain hat assembly and weather strips" at a cost to me of $289 and it would not be covered under the bulletins. I disagreed with him, however what choice would I have if it rained again I would be out another $180 for a blower motor. Reference recall number 03V087000 and complaints also reported william Ford, 10184014 and jim collins, 10184756.

- Huntsville, AL, USA

problem #10

Jun 022005

Sable 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The contact stated water was coming from the outside of the vehicle, and leaking into the brake area. It was coming down behind the dashboard. When it rained there would be water in the driver's and passenger's side floorboard. She contacted the dealer. The first time they cleared out some leaves. The second time they said it was the track on the sun roof. Third time, the dealer claimed the leak was coming from the windshield. The dealer was offering no free remedy. There was noise coming from passenger's side front brakes. The dealer stated this was normal. Updated 12/07/05.

- Kings Park, NY, USA

problem #9

Mar 052005

Sable 6-cyl

  • Automatic transmission
  • 45,000 miles
Consumer stated the windshield leaked, which, in turn, blew out air conditioner blower motor. The leak started at approximately 45,000 miles. Ford sent the department of transportation a letter stating that this would happen, and the dealers should contact the consumer, she found that information online. Vehicle was purchased used, and the dealer never disclosed this information. When the leak started she did contact the dealership and manufacturer, and they told her there was nothing they could do. The windshield leaked whenever it rained. The problem was the mounting brackets according to the letter online. Consumer still had the blower motor to show the water damage.

- Jamesburg, NJ, USA

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problem #8

Jan 042005

Sable 6-cyl

  • Automatic transmission
  • miles
I found on your site recall #03V087000 concerning the windshields in the 2002 Mercury Sable. I am having the same problem on my 2002 Sable so I called Ford and talked to them about the recall and they searched by my VIN #[xxx] and was told that my vehicle was not one of the vehicles recalled on that problem. My windshield has a lot of air noise coming in while driving and it leaks and at freeway speeds the windshield buzzes and vibrates. I did not own the car when this recall was issued but I can't help but wonder if more of them should of been on the recall list. There has been no accidents or injuries with my problem but I just wanted to make NHTSA aware of the problem incase other people have the same problem as me and their Sable was not on the recall list. Thank you, [xxx]. updated 07/24/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Columbus, OH, USA

problem #7

Jan 012004

Sable 6-cyl

  • miles

A D V E R T I S E M E N T S

Windshield on 2002 Mercury Sable is defective. The consumer heard a noise coming from the right side of the windshield in the area of the glove box. The problem was intermittent. The problem would seem to get worse during cold weather. (rattling and whistling) the rear brake light would stay lit after the consumer exited the vehicle. The consumer would have to reopen the vehicle and step on the brake pedal a few times before the brakes would go out. (this was an occasional problem) the brake pedal was on recall which was #04106000, but the windshield was not. The windshield recall #03V087000.

- Ridley Park, PA, USA

problem #6

Apr 132004

Sable 6-cyl

  • Automatic transmission
  • 52,000 miles
Cowl of windshield leaking alot of water in front passanger side. About three months ago blower motor stopped working leading to visibility problems, fogging windows and inability to drive safely also loss of heat in very cold weather.

- Norfolk, MA, USA

problem #5

Nov 182003

Sable 6-cyl

  • Automatic transmission
  • 39,000 miles
Consumer received recall 03V087000 concerning windshield mounting. The vehicle has severe noise from the windows. Also the windows squeak and rattle severely. The recall did not cover consumer's vehicle due to VIN.

- Auburn, AL, USA

problem #4

Apr 012004

Sable 6-cyl

  • Automatic transmission
  • 58,021 miles
Cowl at base of windshield leaked water into blower motor resulting in a loss of heat and front defrost capability leading to visibility issues, fogging of windows and inability to drive vehicle safely.

- West Springfield, MA, USA

problem #3

Mar 152003

Sable

  • miles

A D V E R T I S E M E N T S

Consumer contacted the dealership several times to have the windshield recall 03V087000 repairs performed. But the parts were not available. Dealership told consumer that they were putting consumer on a waiting list, and will contact her when the parts were available. The dealership never called. It had been a year.

- Jackson, MS, USA

problem #2

Jul 142003

Sable

  • miles
I own a 2002 Mercury Sable station wagon, purchased in Jan. 2002. In early March,2003, I received a safety recall notice (compliance recall #03C03) from Mercury. I contacted my local Mercury dealer, took my car in and the dealer took information from the car and told me that they would contact me when the replacement parts came in. We restricted use of our new car due to safety concerns, until it was safe to drive. Today is July 14, 2003, and the replacement parts have still not arrived at our dealers, four months later. We have not had full use of our new car for four months because the replacement parts are not available (windshield parts). All attempts to contact Mercury have been in vain. Can somebody help us?

- Chappell Hill, TX, USA

problem #1

Mar 272003

(reported on)

Sable 6-cyl

  • Automatic transmission
  • miles
Rear window shattered when the rear door was closed.

- Fremont, OH, USA

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