Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
79,600 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercury Sable body / paint problems

body / paint problem

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2004 Mercury Sable Owner Comments

problem #1

Dec 292008


  • 79,600 miles


While driving to work, I smelled burning plastic. I rolled up the window thinking it was another vehicle. A few minutes later I noticed an odd melting look on the rear windshield, and a stronger burning plastic smell. Immediately I turned off the rear defrost, and cracked the window to let the fumes escape. Approximately a mile later (while driving 70 mph) the rear windshield exploded. The glass initially stayed intact, but prior to me driving to the closest dealership (3 miles from that point), the shards began falling into the back seat of the vehicle. I am grateful there was no one in the back seat.

- Clinton Township, MI, USA

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