Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,912 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Mercury Villager suspension problems

suspension problem

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1998 Mercury Villager Owner Comments

problem #4

Aug 082006

Villager 6-cyl

  • Manual transmission
  • miles


1998 Mercury Villager parked. When family returned to van and got into it, the front left (drivers) side coil spring snapped. Able to slowly drive vehicle to garage to replace both springs.

- Yarker, 00, USA

problem #3

Jun 122004

Villager 6-cyl

  • Automatic transmission
  • 83,650 miles
Passenger side coil spring rusted in half and broke. Spring came down onto tire. I had to buy new spring, coil, and strut.

- Orrville, OH, USA

problem #2

May 162002


  • Automatic transmission
  • miles
Vehicle was going 40mph when right side dropped to the ground. Problem was due to a broken coil spring, which also dug a tread groove in tire. Dealer and manufacturer area representatives were notified. Manufactuer took partial responsibility for replacing broken spring.

- Lansing, MI, USA

problem #1

May 132002

(reported on)


  • miles
Front coil spring broke while driving causing damage to vehicle. Dealer has been notified.

- Westland, MI, USA

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