NHTSA — Steering: Rack And Pinion Problems

6.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,600 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1999 Mercury Villager steering problems

steering problem

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1999 Mercury Villager Owner Comments

problem #5

Jun 012003

Villager 6-cyl

  • Automatic transmission
  • 48,000 miles

A D V E R T I S E M E N T S

While driving 55-65 mph, the consumer noticed that the steering wheel and the front of the vehicle vibrated. There was a looseness at high speeds accompanied by extensive vibration. The wheel imbalance was excluded after several re-balancing jobs. The symptoms matched the steering gear recall# 00V292001. The dealer claimed that there were no open recalls and refused to inspect the vehicle.

- Ann Arbor, MI, USA

problem #4

Sep 172000

Villager

  • miles
Consumer explains that prior to recall notice, while driving he lost control of vehicle, vehicle would not respond to his steering causing consumer to drive off the road and crash, in November consumer receives said recall letter explaining of faulty steering gear, reimbursment is requested.

- Newburgh, NY, USA

problem #3

Sep 172000

Villager

  • miles
Consumer explains that prior to recall notice, while driving he lost control of vehicle, vehicle would not respond to his steering causing consumer to drive off the road and crash, in November consumer receives said recall letter explaining of faulty steering gear, reimbursment is requested.

- Newburgh, NY, USA

problem #2

Dec 182000

(reported on)

Villager

  • miles
Consumer found out from a customer assistance person about recall 00V292001, the consumer never received a recall letter.

- Novi, MI, USA

problem #1

Dec 182000

(reported on)

Villager

  • miles
Consumer found out from a customer assistance person about recall 00V292001, the consumer never received a recall letter.

- Novi, MI, USA

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