NHTSA — Suspension Problems

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
87,759 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Mitsubishi Outlander suspension problems

suspension problem

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2007 Mitsubishi Outlander Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #28

Aug 192016

Outlander

  • miles

A D V E R T I S E M E N T S

The contact owns a 2007 Mitsubishi Outlander. The contact received notification of NHTSA campaign numbers: 16V791000 (visibility) and 16V458000 (suspension). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Virginia Beach, VA, USA

problem #27

Sep 192016

Outlander

  • miles
The contact owns a 2007 Mitsubishi Outlander. The contact received a recall notice for NHTSA campaign number: 16V458000 (suspension). The contact stated that the parts needed for the recall remedy were still not available. The manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Liberty, MO, USA

problem #26

Aug 192016

Outlander

  • miles
The contact owns a 2007 Mitsubishi Outlander. The contact received notification of NHTSA campaign numbers: 16V791000 and 16V458000 (visibility/wiper, suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Inwood, NY, USA

problem #25

Aug 012016

Outlander

  • miles

A D V E R T I S E M E N T S

August 2016 saftey recall defect notice received from Mitsubishi for lower control arm, November 2016 received saftey notice for same defect to be inspected for corrosion. 12/13/16 inspection completed at university motors in morgantown wv. 3 holes found in part related to recall and advised replacement.free rental denied by dealer. 12/19/16 call to same dealership states recall part on backorder. 12/27/16 Mitsubishi stated parts should be at dealer.case 1-260610968 Mitsubishi. Mitsubishi retail site shows part available for purchase.recall warns of risk of potential collision.

- Independence, WV, USA

problem #24

Sep 012016

Outlander

  • miles
The contact owns a 2007 Mitsubishi Outlander. The contact received a recall notice for NHTSA campaign number: 16V458000 (suspension). The contact stated that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jarrettsville, MD, USA

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problem #23

Aug 012016

Outlander

  • miles
The contact owns a 2007 Mitsubishi Outlander. The contact received notification of NHTSA campaign number: 16V458000 (suspension). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Amber, NY, USA

problem #22

Aug 152016

Outlander

  • miles

A D V E R T I S E M E N T S

Received recall notice dated August 2016. Had vehicle inspected by our personal mechanic and told it was unsafe to drive (we are in a "cold weather state", namely, we are in Chicago, il). Still no notice from Mitsubishi that parts are available. Have not driven this vehicle since mid-August. Called Mitsubishi customer service Sept. 30 and was told that parts are still not widely available. Called nearest Mitsubishi dealer and soonest appointment I could get is October 31! and there is no guarantee that parts will be available by then!! the letter says that, "mmna is making every effort to obtain these parts as quickly as possible, and will contact you again by mail with a follow-up recall notice when remedy parts are available." It's already been more than a month since we received the initial notice, had our car inspected by our mechanic and told that it was unsafe to drive. We have to wait another month before the dealer will even allow us to bring the car in. Today (Sept. 30) the service technician at the dealership told me they've only been able to completed 6 or 7 repairs because they can't get parts. As a consumer, it appears that Mitsubishi motors North America isn't doing enough to remedy this recall in a timely manner. With a serious safety concern like the possibility of "loss of vehicle control and a potential collision" that could result in not only serious injury or even death to the passengers in the Mitsubishi, but to other drivers and/or pedestrians, I would think that mmna would be doing everything they could to make these replacementn parts available.

- Brookfield, IL, USA

problem #21

Sep 232016

Outlander

  • 166,600 miles
This is a safety recall - control arm has become detached while driving. They are saying it will take more than a month to get it fixed yet refuse to give a car. We have been waiting patiently for our letter that the parts are available and this let to the steering going out while we were driving. - this is not reasonable!

- Mogadore, OH, USA

problem #20

Sep 262016

Outlander

  • miles
The contact owns a 2007 Mitsubishi Outlander. The contact received notification of NHTSA campaign number: 16V458000 (suspension); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Hasting's, PA, USA

problem #19

Mar 202013

Outlander

  • 59,329 miles
Vehicle soon to be recalled for front cross member corrosion. However, my vehicle experienced a failure of front and rear struts, front and rear stabilizer bar bushings and links (and shock absorbers) in early 2013. Car had been "bottoming out" over road bumps and had been used in Maine from 2007 - 2011, then in NJ afterward. Replaced Mitsubishi parts include: MN101368, 4056A079, 4156A014, MN184194, 4156A028, 4060A173, 4060A174, MN101372, MR272946, 4162A050, MR491946. (link-front suspension stabilizer, bushing-front suspension stabilizer, link-rear suspension stabilizer, bushing-rear suspension stabilizer, struts, front suspension, insulator-front suspension, bearing- front suspension str, shock absorbers- rear, insulator - rear shock. Many of these components are in the general area of the proposed recall. In addition, this vehicle had a front engine mount fail already too (in 2016). There are only 79,000 miles on the car currently, and were 59,000 at the time of the 2013 repair.

- Hawthorne, NJ, USA

problem #18

Aug 262016

Outlander

  • miles

A D V E R T I S E M E N T S

The contact owns a 2007 Mitsubishi Outlander. The contact received notification of NHTSA campaign number: 16V458000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Magnolia, TX, USA

problem #17

Aug 192016

Outlander

  • miles
The contact owns a 2007 Mitsubishi Outlander. The contact received notification of NHTSA campaign number: 16V458000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ipswich, MA, USA

problem #16

Aug 122016

Outlander 6-cyl

  • miles
The contact owns a 2007 Mitsubishi Outlander. The contact received notification of NHTSA campaign number: 16V458000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/18/16 updated 10/19/16.

- Bridgeport, CT, USA

problem #15

Aug 092016

Outlander

  • 120,000 miles
I was leaving work and about to get onto the freeway when all of a sudden my car jerked and swerved off the road. I had it towed to a nearby mechanic and he could not believe what he seen. The front control arm was completely rusted and snapped. There is a recall for this on my same exact car, year and everything but Mitsubishi said no recall on my VIN #. which makes no sense to me cause it is doing the exact same thing as the ones with a recall. The mechanic said I was lucky to not be on the freeway yet when this happened cause I could be dead. Mitsubishi is taking no responsibility for this and I just forked out $1500 to have this fixed. I am contacting the local news to make other people aware of this rust problem.

- Lindstrom, MN, USA

problem #14

Jul 152016

Outlander

  • 120,000 miles
I was driving at approximately 5mph braking to take a left hand turn when I heard a loud clunk and came to an abrupt stop. After existing the vehicle it appears my front suspension had snapped and my drivers side tire was pushed into the quarter panel hindering my drivers side door and my passenger tire was pointing to the right. After getting it towed to the nearest auto body place, I was informed that the front sub frame snapped due to rust. I am the original owner who has performed all maintenance items, it has been garage kept for 7 out of the 9 years of owning the vehicle. I would hate to see how fast this vehicle would have failed if I did not perform any maintenance on it. What is very troubling is the car is only 9 years old and the night before I was traveling on the highway at 70mph with my 4 kids in the vehicle. If this would have snapped on the highway we would have been lucky to survive because I had zero steering capabilities.

- Land O Lakes, FL, USA

problem #13

Oct 222015

Outlander

  • 101,000 miles
Left front coil spring shattered in 2 places at 101K, which is well within the 120K/9 year coverage extension in tsb-14-33-002. Mitsubishi would not reimburse as the repair was not made at a dealership. I explained the car was virtually un-driveable and had no choice but to go to a local repair facility (nearest dealer over 15 miles away). The response I was given was that I should have had the car inspected at a dealership prior to the spring breaking, and that I should always be checking for recalls and tsb's relative to my vehicle. Typical to blame the consumer.

- Freehold, NJ, USA

problem #12

Jan 042016

Outlander

  • 94,000 miles
While inspecting vehicle, discovered rotted front crossmember (driver side, metal forming part may have been improperly stamped resulting in the metal becoming thinner and rust it very fast ), which can fail any time involving other steering components to separate of the frame which may result in the loss of steering control and leading it to a big crash or fatal accident. There were few complains on this site, regarding same problems on a different Mitsubishi models and also recall NHTSA campaign id no.: 06V334000 for 2007 Mitsubishi eclipse affecting 1516 cars. As much as Mitsubishi uses same suspension components for different models other Mitsubishi vehicles may have same issues. My Mitsubishi Outlander 2007 was repaired at Mitsubishi dealership about month ago. During repair on front suspension (front shocks, coil springs and stabilizers were replaced because extended warranty) but I wasn't told about other even worse problems. See photos.

- Woodridge, IL, USA

problem #11

Jul 052015

Outlander

  • 109,588 miles
When operating said vehicle, there was a loud bang from the left front. Upon inspection, it was determined the left front spring had cracked. Vehicle had to be towed to nearest shop for repair. We later found out there was warranty extension for this part. However we were not notified by Mitsubishi of this known defect. We contacted Mitsubishi numerous times seeking reimbursement since part failed under warranty. They refused to pay. We met all of the rules as specified under the warranty extension notice. Mitsubishi failed to pay for this known failed part. I tried several times to determine why we were not notified of this issue. Mitsubishi offered no help.

- Ambler, PA, USA

problem #10

Jul 032015

Outlander

  • 123,995 miles
I was leaving work when I heard a loud bang come from the front end. I pulled over and could see the front coil spring on my drivers side was broken. I parked it until I could figure out what needed to be done. I found out that Mitsubishi extended the warranty to 120000 miles I had 123995. I called the Mitsubishi parts department near my area and they had a set, I told them I wanted to find out if Mitsubishi would honor the warranty since the mileage was so close, before I paid for them. It took Mitsubishi a couple of days to get back to me. They told me they wouldn't do anything about it. I asked if they would pay for the springs and I would do the labor myself, they told me no. I called the parts department back they had already sold the ones they had in stock. It seems to be a common problem because they had to order them and they were on back order (it took 2 weeks to get them). When the parts finally came in I got both front springs because I was told you should replace both at the same time. It was a good thing I ordered them both because the day I went to install them, I looked and noticed the passenger side had broken while the car was just sitting there and the crazy thing is both springs had broken in the exact same place. Mitsubishi must have a data base and knows pretty close to when the springs are going to break and made the warranty just shy of when they would break. I just seems the odds of both springs breaking at almost the exact same time is astronomical. I kept the springs in case anybody needs to see them. I also looked on line and found quite a lot of complaints about the same problem all over the usa and Canada and doesn't seem to matter if it's in a cold or warm state. Most all of the complaints were after the extended warranty had expired. Mitsubishi should do a recall because it could cause an accident if it happens at a high rate of speed.

- Sherrodsville, OH, USA

problem #9

Mar 142015

Outlander

  • 103,789 miles
The contact owns a 2007 Mitsubishi Outlander. While driving at 5 mph, the contact heard a noise coming from the front of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the front coil spring, struts, and sway bar links were fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 103,789.

- Colchester, CT, USA

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