Recall 17036 passanger airbag telltale indicates that the airbag is off while an adult is in the front seat

- Ormond Beach, FL, USA

2007 Pontiac soltice. Consumer writes in regards to passenger side airbag safety recall. The consumer stated the recall repair exceeded a reasonable amount of time. Updated 9/29/2017

- Flushing, MI, USA

Takata recall. Approaching nine months and no resolution. Unacceptable!

- Albany, GA, USA

The contact owns a 2007 Pontiac Solstice. The contact stated that the passenger air bag warning indicator illuminated. In addition, the instrument panel did not display anything. The contact received notification of NHTSA campaign number: 17V061000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ron westphal Chevrolet (1425 West ogden ave, Aurora, il) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was 86,000. The VIN was not provided. Updated 11/01/17 updated 11/02/2017

- Leland, IL, USA

Warning indicator appeared that air bags needed to be serviced. Car was taken to dealer on 11/08/16 and a repair completed at a cost of $1,138.39. Subsequent notices from Pontiac in March 2017 and May 2017 indicate that recall is in effect (ntsa 17V061) but parts are being engineered. Prior repairs are considered temporary and will be reimbursed when permanent parts available. As of 9/5/17 the parts are not available and they state they will optimistically be available before May 2018.

- Oakdale, NY, USA

The contact owns a 2007 Pontiac Solstice. The contact received a recall notification for NHTSA campaign number: 17V036000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (jeff wyler Buick/GMC of batavia, Ohio) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available....updated 11/15/17 updated 11/28/2017

- Batavia, OH, USA

Takata recall. The contact owns a 2007 Pontiac Solstice. The contact received notification of NHTSA campaign number: 17V061000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The reliable Chevrolet dealer located at 9901 coors blvd nw, albuquerque, nm 87114; (505) 216-2993 was contacted and stated that the GM cancelled the recalls as of January 2017. The manufacturer was not contacted and was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rio Rancho, NM, USA

Service air bag due to faulty passenger system. Recall issued 7 months ago with no resolution yet. Air bag will not deploy for passenger in crash. Recall 17V-061 issued with no resolution.

- Ayden, NC, USA

The passenger side airbag is not functional as evidenced by a warning light. It is understood that this is a known issue. The value of the vehicle has been impacted. Unable to sell car due to concern by buyers.

- Ocoee, FL, USA

I have received two notices about recall number GM 17036. My wife and I took a trip this past weekend in the car and I noticed the vhicle's passenger side airbag telltale light indicating the airbag was off while my wife was seated in the passenger seat. On Monday 06/19/2017 I called wilkinson GM in sanford to make an appointment. I was scheduled for Friday 06/23/2017 at 1:00 pm. I took the car in and described the problem. After about an hour I was told they could not do anything as there was no stored code and they could not reproduce the problem. And I will need to wait until GM has a permanent solution. I questioned what they would do if the problem was found and was told they would replace the pressure switch under seat but they were not willing to until they were able to see telltale light for airbag go off. The telltale indicating light went off while we were driving, in marion on secondary roads and highway roads. To my knowledge the dealer mechanic only tried to reproduce symptoms in the garage sitting still.

- Sanford, NC, USA

Takata recall. The contact owns a 2007 Pontiac Solstice. The contact received a recall notice for NHTSA campaign number: 17V061000 (air bags). The dealer was contacted to schedule the recall repair months ago. The remedy and parts for the repair were unavailable. The manufacturer sent a second notice indicating that there was an interim repair with an interim repair part until the permanent parts become available. The contact stated that the air bag warning indicator illuminated intermittently while the contact was waiting for the parts. The manufacturer indicated that the interim repair was only for the vehicles where the air bag indicator did not illuminate. The contact was informed to wait for the remedy and parts to become available. The failure mileage was not available. VIN tool confirms parts not available.

- Abingdon, MD, USA

The contact owns a 2007 Pontiac Solstice. The contact received notification of NHTSA campaign number: 17V061000 (air bags) as well as a second notice stating that interim repair parts were available however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke to a dealer who stated that parts were not available. The manufacturer was made aware of the issue and stated that neither interim nor final repair parts were available. The contact had experienced with the air bag warning light illuminating after starting the vehicle. In addition, there was a chime coming from the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000. VIN tool confirmed parts not available.

- Galion, OH, USA

Takata recall: Why is this recall process taking so long to resolve? the first notice was received 3/2017--two months ago!!

- Scottsdale, AZ, USA

The contact owns a 2007 Pontiac Solstice. The contact received notification of NHTSA campaign number: 17V061000 (air bags) for the frontal passenger inflator; however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer stated that there was a temporary remedy and transferred the contact to the dealer. The dealer stated that the contact would have to pay for the remedy and later be reimbursed. The contact stated that the air bag warning indicator was illuminated. The manufacturer provided case number: 82945804627. The failure mileage was unknown. VIN tool confirms parts not available.

- Chicago, IL, USA

Takata recall. The contact owns a 2007 Pontiac Solstice. While driving various speeds, the service air bag warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger side air bags needed to be replaced. The dealer charged $125 to diagnose the failure. The dealer also stated that the contact needed to pay $1,100 for the repair. The vehicle was not repaired. The contact later received notification of NHTSA campaign number: 17V061000 (air bags); however, the parts to do the repair were unavailable. The manufacturer stated that the parts to do the repair were not available. The failure mileage was 57,000. VIN tool confirms parts not available.

- Grand Prairie, TX, USA

The contact owns a 2007 Pontiac Solstice. The contact received notification of NHTSA campaign number: 17V061000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag on/off indicator illuminated despite passengers occupying the passenger seat or not. The approximate failure mileage was 108,508. The manufacturer was made aware of the issue and informed the contact that there was a temporary repair through a service bulletin and the contact would be charged for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mundelen, IL, USA

Passenger air bag module was replaced and re programed 08/20/2016 due to mal function of existing air bag module.

- Boonton Twp, NJ, USA

Takata recall. The contact owns a 2007 Pontiac Solstice. The contact received notification of NHTSA campaign number: 17V061000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated the vehicle was taken to the dealer in 2008 when the contact noticed that the front passenger air bag sensor did not illuminate when a passenger was seated in the front seat. The failure mileage was unknown. VIN tool confirms parts not available. Updated 05/16/17 updated 08/03/2017

- Myrtle Beach, SC, USA

I am not sure if I already reported this on your site. Several years ago, roughly 2011 with vehicle mileage probably around 20,000 miles the 'airbag' warning light came on, indicating that the airbag was inoperable. The light has stayed until this whole time and now the vehicle has just under 47,000 miles on it.

- Spring Hill, FL, USA

This is on a 2007 Pontiac Solstice base model, currently with 49,801 miles. This vehicle was not involved in any accidents. The red indicator light for the air bag just came on last week and a message to "service air bag" also came on the dash panel. At the time, there was a driver and passenger in the car. In addition, the passenger air bag indicator light now, always shows "off", even when an adult passenger is sitting in the seat. This has always worked properly in the past, I.e. showing an "on" light when a passenger was seated. This indicates that when a passenger is in the vehicle, there is no working air bag in the event of an accident. This violates the mandated vehicle safety requirements. Based on the many documented complaints I've read, this is a clear defect from the manufacturer.

- Cocoa Beach, FL, USA