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NHTSA — Fuel System, Gasoline: Delivery: Fuel Pump Problems

2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
72,315 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Pontiac Torrent fuel system problems

fuel system problem

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2007 Pontiac Torrent Owner Comments

problem #11

Oct 042014

Torrent

  • 124,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Pontiac Torrent. The contact stated that gasoline fuel fumes emitted in and around the vehicle. The problem occurred numerous times. The vehicle was taken to an independent mechanic. The technician diagnosed that the fuel pump was cracked. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 124,000.

- Roseville, MI, USA

problem #10

Dec 312012

Torrent 6-cyl

  • 60,000 miles
I have been detecting the odor of gasoline from the area near the fuel tank. On visual inspection, I was never able to see anything on the ground or on the underside of the car, and the smell didn't seem to be present all the time. I took the car to a neighborhood mechanic, and initially, he didn't detect anything either, but the odor has continued to be detectable off and on, sometimes rather strongly. When I had an oil change done on May 23, I asked the mechanic to check again for a leak. This time, with the car on the lift, he could see where fuel has been leaking from somewhere above the gas tank. He did a "smoke test" which confirms there is a leak, but because of the way the car is built, he can't see the source of the leak without removing the gas tank, which would also necessitate removing the exhaust pipe from the catalytic converter on back. From the general location, though, I suspect the problem is the same that is referenced in NHTSA recall 12V459000, a leaking fuel pump module, although I do not live in any of the states affected by the recall. I have an appointment to take it to the dealer to verify the source of the leak.

- York, PA, USA

problem #9

Nov 112012

Torrent 6-cyl

  • miles
2007 Pontiac Torrent. Consumer writes in regards to fuel pump recall notice and consumer also seeks reimbursement for fuel pump replacement. The consumer stated in November 2012, the vehicle began to emit a gas odor. The odor increased as time went on. The consumer inspected the vehicle for leaks in the engine compartment, the under carriage and around the fuel tank spout area, but none were visible. He then began to notice when the vehicle was started/shut off, the smell intensified. He immediately contacted a local repair facility and took the vehicle in for an inspection. The facility initially had difficulties diagnosing the problem, but was able to isolate and repair the source of the smell; the fuel pump. The consumer referenced recall # 12V459000.

- Apopka, FL, USA

problem #8

Jun 112012

Torrent 6-cyl

  • 86,871 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Pontiac Torrent. The contact stated there was a fuel odor in the vehicle. The contact took the vehicle to a mechanic who stated there was a leak coming from the fuel pump and there was also a related recall. The contact spoke with the manufacturer and was told the vehicle was not included in NHTSA recall campaign id number: 12V459000 (fuel system, gasoline for the fuel pump) due to the states associated with the recall. The failure mileage was 86,871 and the current mileage was 94,000..... updated 02-20-13 the consumer was informed there was a leaking coming from the top of the fuel tank. The fuel pump was replaced after the consumer learned that a fuel line connection at the fuel pump had severed causing a fuel leak between the passenger cabin and fuel tank. The mechanic informed the consumer, the fuel pump and lines were one piece and the tank had to be dropped in order to replace the fuel pump. Updated 02/27/13

- Deatsville, AL, USA

problem #7

Jun 092011

Torrent 6-cyl

  • 52,500 miles
Soon after purchase of vehicle on above date I began to notice a smell of gas outside the vehicle. Recently an independent station indicated they saw gas leak evidence on the gas tank, and before repair I should check for recall, since they had made similar repairs before. I did research to discover NHTSA campaign id number: 12V459000, indicating recall of fuel pump assemblies that have failed and were fire dangers. The GM recall center said there was no recall for my vehicle, and the local GM dealership also confirmed there was no recall according to my VIN. I believe the manufacturer may have limited the recall to not include cars that are in fact defective, and would like for the NHTSA to investigate.

- Rogersville, AL, USA

problem #6

Mar 012012

Torrent 6-cyl

  • Automatic transmission
  • 95,000 miles
The contact owns a 2007 Pontiac Torrent. The contact stated that the vehicle emitted a strong gasoline odor while parked in a residential garage. The contact inspected the vehicle and found that fuel was leaking from the vehicle. The vehicle was taken to a local mechanic where a diagnostic was performed. The failure was located at the fuel pump module. The vehicle was repaired but the fuel pump module was replaced. The dealer advised the contact that the vehicle was not included in NHTSA campaign id number: 12V4590009 (fuel system, gasoline: Delivery: Fuel pump). The failure mileage was not available. The current mileage was 96,846. Updated 01/14/13 updated 01/18/2013 updated 01/30/13 updated 01/31/2013

- Plano, TX, USA

problem #5

Nov 182012

Torrent 6-cyl

  • Automatic transmission
  • 97,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Pontiac Torrent. While parked, the contact noticed a strong fuel odor being emitted from the vehicle. The vehicle was taken to the dealer for diagnostic testing. The technician stated the fuel pump was fractured and fuel was leaking. There was a recall under NHTSA campaign id number: 12V459000 (fuel system, gasoline:delivery:fuel pump) that could have been related to the failure. The contact did not confirm with the dealer or manufacturer that the vehicle was included in the recall. The vehicle was not repaired. The approximate failure mileage was 97,000.....updated 12/20/12 the consumer has since confirmed with the dealer, it was the same problem. However, her vehicle was not included in the recall. The consumer had the vehicle fixed at her expense. Updated 01/02/13

- Saint Cloud, FL, USA

problem #4

Nov 092012

Torrent 6-cyl

  • 76,000 miles
The contact owns a 2007 Pontiac Torrent. The contact stated that when inside or standing outside of his vehicle he would get a strong scent of gasoline. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump failed and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and they offered no assistance. The failure and current mileage was approximately 76,000.....updated 12/20/12

- Atopka, FL, USA

problem #3

Jul 032012

Torrent 6-cyl

  • Automatic transmission
  • 43,000 miles
The contact owns a 2007 Pontiac Torrent. The contact stated that while parked, fuel fumes were emitted inside and outside of the vehicle. The failure also occurred whenever driving. The vehicle was taken to an authorized dealer who replaced the fuel pump. There was a recall associated with NHTSA campaign id number 12V459000 (fuel system, gasoline: Delivery: Fuel pump) however the vehicle was not currently registered in the states mentioned in the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 43,000. Updated 11/14/12 the consumer stated the vehicle was repaired. Updated 11/16/2012

- Fuquay Varina, NC, USA

problem #2

Aug 012012

Torrent 6-cyl

  • 74,702 miles
The contact owns a 2007 Pontiac Torrent. The contact stated the vehicle emitted a strong fuel odor while it was parked or driven causing the engine start up to delay. The fuel odor penetrated the vehicle interior. The vehicle was taken to the dealer to be inspected. The failure was located as the fuel pump module which caused fuel to leak. The vehicle was repaired and the fuel module assembly was replaced. The manufacturer stated the VIN was not included in NHTSA campaign id number: 12V459000 (fuel system, gasoline: Delivery: Fuel pump). The failure mileage was 74,702 and the current mileage was 75,700. Updated 11/14/12 updated 11/15/12.

- Tecumseh , OK, USA

problem #1

Aug 162011

Torrent 6-cyl

  • 86,388 miles
The contact owns a 2007 Pontiac Torrent. While parked, the contact noticed an overpowering fuel smell. After inspecting the vehicle the contact noticed a fuel leak. The vehicle was taken to the dealer for diagnostics where the technician stated that the fuel housing had to be replaced because it was fractured. The vehicle was repaired. The approximate failure mileage was 86,388 updated 10/19/11 when the vehicle was raised, fuel spilled from where it had been pooling on top of the fuel tank. It apparently was evaporating when the vehicle was not being driven. The mechanic found a plastic strap that was around the fuel tank and around the return line on the primary fuel pump. The strap's replacement may have put stress on the return line fitting where the pump housing was obviously cracked. The crack was located where the strap was located. The strap was fused into place; not a zip tie. The mechanic cut the strap off. Updated 01/03/11

- Florence, KY, USA

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