NHTSA — Equipment Problems


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
56,139 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Saturn SC1 accessories - interior problems

accessories - interior problem

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2001 Saturn SC1 Owner Comments

problem #1

Jun 272008


  • 56,139 miles


The power sunroof on my 2001 Saturn SC-2 was making a grinding noise when I opened it and when it was closing. Yesterday, while driving the sunroof was stuck in the open position. The Saturn dealer charged $46 to diagnose the problem. They said it was the motor and this would cost about $380 to replace. I agreed to the charge. Then they called to say the new motor did not correct the problem. They wanted an additional $950 to replace a module. I told them not to do the work; that the price was too high. They said the car was old and this part always fails. I also refused to pay for a motor I didn't need since they misdiagnosed the problem. This vehicle has 56,000 miles and I live in Michigan. The sunroof is only used a few months a year. This is a faulty part. If this is a part that "always fails" according to the dealer service department why hasn't GM had them recalled, and repair them for free?

- Sterling Heights, MI, USA

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