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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
121,068 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Subaru Impreza suspension problems

suspension problem

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2002 Subaru Impreza Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #7

Aug 282011

Impreza 4-cyl

  • 51,764 miles


See previous complaint w/same vehicle----failure of right side lower control arm on 1-14-2011 at odo 49093. This current complaint is failure of left side lower control arm on 8-28-11. 2002 Subaru Impreza 2.5ts wagon with 51764 miles. Always best of preventative maintenance. Driving slowly on city street. Clunking sound from left front, difficulty steering. Recognized problem from previous failure of right side lower control arm. Returned to my driveway (less than a mile) and called wrecker. Repair cost: $458.95. Contacted Subaru customer/dealer services----no acknowledgement of responsibility for this or previous failure. "out of warranty, you live in a snow/salt area, etc".

- Ithaca, NY, USA

problem #6

Sep 142011


  • 196,950 miles
As I pulled into my driveway after work, everything seemed normal. The car had driven fine all the way home, including on the highway. A few hours later when I went out to the car to leave, is when I found the problem. As I began to back up the car began making a shuddering sound, and backed up crooked. It felt like something in the drivetrain was binding severely. I got out to check underneath with a flashlight, and I noticed the drivers side front lower control arm had separated into two pieces. This occurred where the front control arm bushing is attached to the rest of the control arm. Comparing side to side, the front wheels are not even close to parallel now. Luckily this did not result in an accident, as only a few miles prior I was cruising down the highway at 65 mph! I'm assuming the small bump at the end of my driveway is what finally caused the failure, but it just as easily could have been a bump or pothole on the highway.

- North Grosvenordale, CT, USA

problem #5

May 132011


  • 156,000 miles
Traveling at 40 M mph, I suddenly heard a loud pop and then the car went out of control, crossed the road and stopped in the ditch on the opposite side of the road from where I was traveling. After a tow to the service station, I discovered a snapped lower control arm on the right side front wheel. The left is very corroded as well. The skid damaged the axle, sway bar and tie rod as well on the right side.

- Fairfield, OH, USA

problem #4

Jan 142011

Impreza 4-cyl

  • 49,093 miles


2.5 ts with 49,093 miles. Wagon was always given best of preventative maintenance. Driving slowly on city street. Clunking sound from right front wheel area. Some difficulty with braking and steering. Assumed it was ice buildup on brakes/suspension. After about 10 minutes increased speed on country road and became much worse, almost lost control of steering but got off the road safely. Lower control arm had broken and caused rust-riddled front subframe to collapse. Replaced lower control arm, front stabilizer link and front subframe. $1218.02.

- Ithaca, NY, USA

problem #3

Nov 032009

Impreza 4-cyl

  • 86,500 miles
I was driving down us rt 2 in bolton vt when had sudden steering wheel wobble. Car then veered to the right and off the road. Car went about 20 feet off the road. I was very lucky that a field was to the right. After getting out, I noticed that the left side front wheel was sitting several inches too far to the rear, rubbing against the body. My mechanic indicated that a lower control arm was severely corroded and broke off of the front subframe. The subframe itself is also corroded. This is only on the left side; the right side is fine. The car's body is generally in good shape. I would not have expected this part to be at all weak or corroded. I have the old control arm. My mechanic is going to replace the corroded portion of the subframe. Updated 01/13/11 updated 02/14/11 updated 03/11/11 updated 03/14/11 updated 03/30/11

- Bolton, VT, USA

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problem #2

Aug 242009

Impreza 4-cyl

  • 71,175 miles
Contact owns a 2002 WRX imperza. Current and failure mileage was 71,000. Contact stated while backing out of the driveway the driver side lower control arm broke in half due to rust. The manfacturer offered to pay for 50% of the repairs but the contact they should pay the total cost. Contact feels this is a safety issue because the vehicle could have been driving on the highway while the lower control broke and caused a crash. Jo updated 06/03/11

- Manlius, NY, USA

problem #1

May 102002

Impreza 4WD

  • miles
Vehicle's ABS controller went bad, ABS was getting activated ever in a dry non slip condition, contacted dealer, and they replaced the ABS controller. Reported problem about engine vibration at idle speed, dealer refuses to accept it, compared with a new vehicle at dealer's stock and the vibration in my vehicle was distinguishable. Still dealer refuses to accept it. Contacted 1-800-subaru3 and they said that they woul dget in touch with the dealership and see whats going on.

- Raleigh, NC, USA

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