Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 1
Average Mileage:
77,485 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Subaru Legacy cooling system problems

cooling system problem

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2002 Subaru Legacy Owner Comments

problem #3

May 102010


  • 126,955 miles


Car had been parked for 2 1/2 days. On cold start it made a horrible noise, check engine light came on and car died. I towed it to an auto repair shop. They said noise was internal motor noise. I authorized R&R of the oil pan and the found the #3 rod bearing spun. This vehicle has never been abused nor neglected and I have service records showing every service done on time. All oil changes were done every 3500 miles. Also.. at 92K miles my car developed a head gasket leak. Subaru has a warranty extension for 99-2002 Subaru Legacy headgaskets up to 8 years or 100,000 miles. Subaru declined coverage on my vehicle due to VIN # being outside of VIN # group they had extended.

- Auburn, CA, USA

problem #2

Jul 152008


  • 40,000 miles
Engine began leaking coolant at an accelerated level. Online research yielded a campaign for repairs that extends the warranty of the known issue. The wwp-99 campaign coverage was denied by the manufacturer.

- Juneau, AK, USA

problem #1

Mar 272006

Legacy 4-cyl

  • Automatic transmission
  • 65,501 miles
Coolant leak. Dealer unsuccessfully attempted to seal. Dealer replaced one of two head gaskets($1328). Dealer denied any recall. Found Subaru service program wwp-99 on internet, same model year, engine and problem. Dealer and Subaru are denying any responsibility saying car not included in VIN range.

- Carnelian Bay, CA, USA

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