This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I keep receiving safety recall letters about the airbag in this vehicle. This vehicle has been scrapped since July 2017. I could no longer get it to pass emissions. I have since then called the number on the letters several times to remove me from the notice list but I keep receiving them. I recently noticed that every recall notice has a different phone number on it and it appears calls are going to a different call center every time. I believe that the us dot and NHTSA is being ripped off by whomever is contracted to send out these letters. Every operator at the call centers states they will update their file and remove me from the list, but like clockwork I still receive the notices.
The contact owns a 2004 Subaru Legacy. The contact received notification of NHTSA campaign number: 20V000000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted the dealer (webster groves Subaru located at 7982 big bend blvd, webster groves, mo 63119 phone number: 314-968-5167) who were unable to verify when and if they would be receiving the parts for the repair. The manufacturer was made aware of the issue and was not able to provide an estimated time frame for the remedy. Parts distribution disconnect.
Takata inflators;the air bag warning light has been flashing on &off &now it's on all the time, the bag was supposed to have been changed by the dealership on Jan. 19 2017 @ northpark Subaru here in san antonio tx.,how can I verify that the bag was indeed replaced & why did the airbag light started to flash after the bag was replaced a short time afterwards, not all the time, but every now & then & now it's on all the time " is it safe to drive & how can I confirm that the recall was indeed preformed ? when I picked up my car, to me it looked like it had'nt been touched, to be honest, but I did'nt question it @ the time, am I wrong to think that ? any way I was not told which bags were replaced, driver side or pass side or both, I don't know, can you help ??"
Takata recall. The contact owns a 2004 Subaru Legacy. The contact received notification of NHTSA campaign number: 16V359000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Liberty Subaru (201-261-0900, located at 55 kinderkamack rd, emerson, NJ 07630) where it was confirmed that the parts were not available for the recall remedy. The contact mentioned that he was placed number 12 on the waiting list. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Bloomfield, NJ, USA
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Takata recall. The contact owns a 2004 Subaru Legacy. The contact received notification of NHTSA campaign number: 16V361000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall: My car has been listed for the recall since June 2016, but I have never been once contacted by Subaru to come in for replacement. I have no incident, fortunately, but the field below requires a date, so I'll enter today's.
Takata recall: My car's been listed since last June. No contact whatsoever from Subaru even though that's what I was told to expect. This is unacceptable. Luckily no incident so far, but the fields in this complaint form require dates, etc. So I'll use today's date.
Takata recall. The contact owns a 2004 Subaru Legacy. The contact received notification of NHTSA campaign number: 16V359000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2004 Subaru Legacy. The contact received notification of NHTSA campaign number: 16V361000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.
Takata recall. The contact owns a 2004 Subaru Legacy. The contact received notification of NHTSA campaign number: 16V359000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2004 Subaru Legacy. The contact received notification of NHTSA campaign number: 16V358000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall. It has been 7 months since the recall date of June 10, 2016. There has been no information or contact by Subaru since the original recall notice. My local Subaru dealership says they do not have the replacement airbags and have no information as to when they will. Please request Subaru expedite the recall process.
Takata recall. The contact owns a 2004 Subaru Legacy. The contact stated that the recall notice for NHTSA campaign number: 16V359000 (air bags) was received in June of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/05/2017 updated 01/18/17.
Takata recall. The contact owns a 2004 Subaru Legacy. The contact received a manufacturer recall for the air bags and the dealer was unable to supply the part for an unreasonable time frame. The contact had not experienced a failure. The VIN was not available. The manufacturer was contacted to determine when the parts may be supplied to the dealer. Parts distribution disconnect. Updated 01/27/17 updated 01/31/17.
The contact owns a 2004 Subaru Legacy. The contact received notification of NHTSA campaign number: 16V359000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2004 Subaru Legacy. The contact received a recall notice for NHTSA campaign number: 16V361000 (air bags). The contact stated that the parts needed for the recall remedy were still not available. The manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Subaru Legacy. The contact received notification of NHTSA campaign number: 16V359000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2004 Subaru Legacy. The contact received notification of NHTSA campaign number: 16V361000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer placed the contact on a waiting list in late July but did not give a specific date for when the part would become available so the contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/10/17
Takata recall: Several weeks ago I received a notice in the mail saying that there was a recall on the airbags in my Subaru. The notice said not to let anyone ride in my car in the front seat. It also said that replacement airbags would be installed at no cost and that I would be notified when the new airbags are available. My complaint: It has been several weeks. I cannot drive with anyone in my front seat and I am getting tired of waiting to find out when the new bags will be available. I've heard nothing else! the replacements need to be installed very soon! I went to this website (https://vinrcl.safercar.gov/VIN/vinlookup) to find out more about this recall and there was the following notice: If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with NHTSA.
A D V E R T I S E M E N T S
- Buffalo, NY, USA