This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Red airbag indicator in instrument cluster begun coming on/off once or twice a week then became constant. Observed passenger airbag indicator had no lights on(no illumination at all) searched forums and found multiple similar cases with no resolve from the dealership. As a mechanic myself I began my own diagnosis, cause: Removed overhead control panel and performed electrical testing on passenger airbag circuit. Found open circuits between component contacts. Correction: Retinned contacts and added solder. Haven't had an airbag light since the repair.. I have heard the dealer wants 300+$ to repair. This is such a common and serious issue that it should be considered for a recall... I have seen and performed far more trivial recalls. That said; if you take your car to a decent Subaru or independent shop they should be able to diagnose this and fix it for alot less than the dealer
Airbag warning light on the dashboard comes on intermittently, but now stays on the majority of the time. Took car to dealer for passenger airbag recall and they told me the airbag light on the dash is fault code 26. Many other Subaru owners reporting this exact same issue, which is related to faulty soldering of components in the overhead map light console. As this is a critical safety issue (passenger airbag may not deploy in an accident), Subaru should issue a recall to repair or replace the faulty component(s). Beware- serious safety issue. Also feel that the takata inflators is related to theis issuse. I have had this airbag issue since I owened the Subaru complained to the dealership but I would have to pay for the fix when I no that there is fault in the way the components were welded.
The contact owns a 2008 Subaru Legacy. The contact stated that the air bag warning indicator illuminated. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Suburban Subaru (14 hartford turnpike, vernon, ct) diagnosed that an air bag sensor was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue and provided case number: 1-27240483127. The failure mileage was 110,099.
- East Hartford, CT, USA
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Takata recall I received a notice in December 2016 that my passenger airbag had a recall and that there were plenty of parts so I could call my Subaru dealer and have them fix it. I did call them and they said that they did not have parts yet and that it would be a few weeks and they would call me to make an appointment. I called agan today, 3/31/17 and I got the same story that they won't have parts for a few weeks and that they will call me. I mentioned that I had already heard that three months ago and she said that it was because of takata and there was nothing they could do. This is a ridiculous amount of time for me to be expected to not be able to use my car, or to drive a potentially dangerous vehicle. The first time I called they said I might be provided with a rental car but every one I talked to said it was fine to drive my car. It is only fine to drive it if I do not end up in a wreck that causes the airbags to go off, which is not something that a person can really plan for. Subaru has not been able to fix this problem in a timely manner like they said they would.
Airbag warning light on the dashboard comes on intermittently, but now stays on the majority of the time. Took car to dealer for passenger airbag recall and they told me the airbag light on the dash is fault code 26. Many other Subaru owners reporting this exact same issue, which is related to faulty soldering of components in the overhead map light console. As this is a critical safety issue (passenger airbag may not deploy in an accident), Subaru should issue a recall to repair or replace the faulty component(s). Beware- serious safety issue.
In February, I received a recall notice regarding the passenger side air bag. The notice mentioned a parts shortage, and that I would be notified when the supply improved. I have not yet received that second letter. In the meantime, I am not able to allow passengers in the front passenger seat which is a significant inconvenience.
Airbag warning light on the dashboard comes on intermittently when starting the vehicle (fault code 26 - passenger air bag indicator failure) many other Subaru owners reporting this exact same issue, which is related to faulty soldering of components in the overhead map light console. As this is a critical safety issue (passenger airbag may not deploy in an accident), Subaru should issue a recall to repair or replace the faulty component(s).
Air bag dashboard light lights up intermittently when starting and driving. Problem has been occurring since 2013. Subaru dealer said problem is faulty soldering in the overhead console that controls airbag operation. Many internet complaints about this Subaru problem. Airbags won't work when dash airbag light is on. Subaru won't take responsibility for this safety issue. Charges $300+ to replace defective console.
The contact owns a 2008 Subaru Legacy. The contact received notification of NHTSA campaign numbers: 15V323000 (air bags) and 14V311000 (service brakes, hydraulics) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Dash warning light has come on and gone off on a regular basis since I purchased the car a little over 2 years ago. It seems to happen more in the winter. If I look online it appears as if there are many complaints about this part and the average cost seems to be 300-400 dollars to fix it. If an airbag is not working because of a faulty part I believe this to be a huge safety risk to anyone in the vehicle. With the recall on the brake lines in my car failing what would I do if I lost my brakes while driving and the air bag was not working?
I brought my car to the local repair shop when my airbag light on the dashboard was coming on intermittently. Unfortunately I had to take the car to the dealership for them to diagnose the problem. When I called bertera Subaru I made the first appointment they had available, which was two weeks from when I was calling. I dropped my car off on my scheduled appointment on July 10th at 10:30 am. Bertera informed me that my car should be ready for the end of the day. At 4:00 pm bertera called to tell me that they were unable to take a look at my car and would not get to it for the rest of the day. Disappointed with the customer service, and still wondering what was wrong with my air bag I had to make another appointment for Monday July 13th. On Monday bertera informed me that my car was "cleared of all recalls" yet my airbag sensor needed to be replaced for $384 and if I didn't replace it I will still have to pay $120 for the diagnosis and that it is a safety hazard to continue driving because if I got in an accident the airbags would not deploy. I instantly looked online where I saw hundreds of complaints from Subaru owners with airbag problems. When I received the copy of my service the airbag light error was code 26. There was power and ground on input side, but the indicator "internally shorted". since the airbag does not work when the light isn't working properly this is extremely dangerous. I urge the NHTSA to let all potentially affected owners know about it. Please consider this complaint to further investigate Subaru and add this to the existing problem of takata defective inflater and propellant devices airbag recalls. This "internal shortcut" is also contributing to the defect in airbag deployment. Thank you for your time, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).?
On June 17 airbag light went on at startup and stayed on until I arrived at work. When leaving after 9hrs the light was off at startup. Since then the light comes on at least twice a week and stays on for two or three days then goes off. I am extremely concerned about their deployment in the event of an accident. I do plan on taking the vehicle to the dealer.
Air bag problem light is on constantly whenever it's cool and humid, or cold outside. I've scanned for trouble codes, but no codes are present. A non-Subaru garage did troubleshooting but was unable to find any cause. Given other complaints, I'm distressed that this is a pervasive issue with the potential for serious injury or death. Subaru needs to do the right thing and fix these issues before anyone loses their lives.
Airbag light on. Code read on/off switch above rear view mirror defective. With airbag light on the airbags are disable. This is a known issue and the vehicle needs to be recalled to fix problem.
My airbag light had been turning on intermittently as is described by many 2008 Subaru Legacy and outback owners about a year prior to my accident. On October 15th, 2014, I lost consciousness while driving and went off the road and struck two trees. My vehicle was totaled with a cracked frame and it took two tow trucks and a winch to pull my car off of the trees. In this accident my airbags did not deploy and I suffered a fractured vertebra, a traumatic brain injury, knee injuries, and shoulder injuries. This is beyond wrong and Subaru know there are defective parts in these Legacy's and outback's as is outlined by all of the complaints out there online and with the NHTSA. I will not stop pursuing this until Subaru is held accountable ethically, as well as financially for the problems I have suffered as a result of their defective product.
Airbag light keeps coming on and off. I took it to the dealership in January and spent over $100 to have them tell me nothing was wrong. Now it keeps coming on and off all the time as of July 2014 until now. This is a common problem and is something that should be covered because it is a safety requirement by law likes seatbelt.
Red airbag light in dashboard goes off intermittently, regardless of whether or not there is a occupant in the passenger front seat. According to the Subaru dealership service (glendale, ca), passenger airbag censor in the passenger seat is most likely the culprit, and passenger side air bag may not go off during a collision. Others Subaru owners have reported similar issue on legacygt.com, forums.nasioc.com, subaruoutback.org, and subaruforester.org.
The airbag light on the dash came on while my daughter was driving this vehicle. Because the light had never come on while driving before and I had the same problem approximately two months earlier with my 2009 Subaru outback (vehicle safety complaint on file), I told her to find a safe area and stop and turn the car off and then turn it back on. After doing so she told me the light was now off. I told her to come home (she was just a few miles away) and watch to see if the light came back on again, because as I had earlier been told by a Subaru technician that when the dash "airbag" light was on that none of the vehicle's air bags would work in a collision. I took the vehicle to the dealer and told them the problem. They checked the computer codes and found the same code as in my 2009 outback (code # 26-passenger front seat system had failed) the map light/passenger seatbelt lamp assembly (part # 84621ag51A) which is located on the interior roof directly next to the rear view mirror had to be replaced. I was again told that because the air bags are a "supplemental system" they are not covered by any warranties. But seat belts being the "primary system" are covered. Since I had the same problem with my 2009 outback and the part was an in stock item and then it happened again with my 2008 Legacy, it seems a bit strange to me that Subaru does not know that they have a problem with a part that controls the airbags in their cars. "love" (pun is intended) to know when the recall will happen! I had to pay another $200 to fix a problem that will allow my vehicle's airbags to work in the event of a collision because the airbags are considered a "supplemental system" in a vehicle that is advertised as a very safe vehicle. The main reason I purchased two of them.
A D V E R T I S E M E N T S
- Cary, NC, USA