This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2009, 2010 head rests are so uncomfortable I am actually developing lower back pain for the first time in my life. You have sacrificed permanent disabling back problems for a safety issue. The head is pushed to far forward, straining my neck. I am a tall woman so I sit up straight unlike a man. I am in a chronic state of discomfort because of the new head rests. We have decided to lease a car versus purchasing a car because of this serious issue. We were going to purchase a new GM vehicle but can not because of these new head rests. I have shopped all car makes, Toyota, Chrysler, Subaru, and all the seats are impossibly uncomfortable and create either a neck ache, lower back ache, or both. Please change your policy on this issue, no one wants these cars they are so bad. Even my 28 year old daughter tried some and said she will keep her older car going before she would sit in cars made so uncomfortably.
- Rochester Hills, MI, USA
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- Rochester Hills, MI, USA