This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the car sits unused for more than several days, it goes completely dead. I have had both my mechanic and the dealer check the entire charging system ( battery, alternator, engine drive belt etc ) to no avail. Everything tests as working within given parameters and my 2015 vehicle w/ 67,000 miles is currently on it's 4th battery ! The dealer has refused to perform the two Technical Service Bulletin(s) issued by Subaru corporate unless l pay for them, as they claim they can find no evidence to show they are needed. As a disabled retiree, I cannot depend on this, my only vehicle, to go to doctors appointments, food shopping and other normal necessary daily activities. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Subaru installed battery installed by Subaru in September 2020 failed with out warning. There was no sign of battery weakness nor were there any warning lights or messages of any kind displayed.Car was driven, parked and when we came back car would not start. No lights were left or equipment left on. Car is at dealers now being checked. Diablo Subaru in Walnut Creek CA, . Fortunately since the incident occurred when the car was parked there was no danger to us or others.
CAN ( Controller Area Network) is causing a parasitic draining of my battery causing me to have to jump my car regularly and I changed the battery less than a year ago. I know that I'm not the only person that has had this issue, I'm aware of the current class action lawsuit out against Subaru for this current situation. This is a very costly a serious issue that demands attention now. It's very dishonest of Subaru to tell you that nothing's wrong or offer any fix, all while taking our hard earned money. I'm very frustrated because I can't afford to continue messing with this issue nor can I simply go out and buy another vehicle. I have been left stranded both at home and aboard leaving my wife and kids not too mention myself at risk. I have taken the vehicle in and haven't had any remedy. No other failures at the time of this reporting.
I have a 2015 subaru legacy 2.5i engine. The problem i have is a blown fuse in the main compartment F26 (backup). I have read subaru forum(s) and in earlier years this is same issue that I current have in my car. In the older models this was recalled and the issue was reworked at subaru repair centers at their cost. This issue also said it could cause a over heating and possible cause a fire. Please look into this issue. Kind Regards, Doug Whittemore 57 lexington ave. haverhill, MA 01835
I parked my car on a road (neighborhood) with a slight incline. I went around in front of it to look at an item for sale (smalll pink piano) in the yard. I looked at the item, then heard my car take off. I tried to run to get into it to stop it, but it was going too fast. It ended up going to the right and running into the garage of the house I was near. It hit the left hand side of the garage and continued into the garage where it was stopped by some paint cans piled up and the back of the garage. The man who lived in the house was able to squeeze into the drivers side and back it out - I drove it home (about 2 blocks). My insurance company came out and estimated the damage at about $4500, but they have not looked underneath or at the mechanics. Subaru is investigating. Pictures are too big to upload
My front bumper pops off on a regular basis and my gps had to be replaced more than once. Now it has another problem in the contact area. Letters are missing. If need to find a number under the letter "G", you can't. the area where the letter "G" should be is blank.
After turning onto my inclined, somewhat long driveway, and applying a soft braking when entering my garage, the car suddenly sped up to a high speed and crashed into the wall which had two layers of plastic storage boxes in front of it. The boxes pushed the wall into my house which pushed my dining room hutch forward causing the top part to fall back and break just about all the crystal and heirloom items inside it. The top part of the hutch is unrepairable. My car was damaged, my home is damaged, and my hutch is ruined. I am now afraid to ever park in my garage again with this vehicle. I am also afraid of this happening elsewhere where I might possible injure others or myself.
In February 2017 we experienced unintended acceleration on 6 occasions. We took it to the dealer and they said that there was nothing wrong with the car. They said that we must have done something to cause the acceleration. We know that was not the case, but we continued to drive the car. It happened another time in July. The really bad incident occurred on September 5, 2017 in a parking garage. As we were exiting the parking space, the car took off on its own. This time, we hit a concrete pillar along the side of the car and grazed one parked vehicle before getting the car to stop. Also, this time, after we turned off the car and it set for approximately 10 minutes, we turned it back on and the engine continued to severely rev. Every time the unintended acceleration occurred, we were either stopped at a light, in traffic, in a parking lot, or at a gas pump or moving very slowly with our foot on the brake as one would in a parking lot when turning into or out of a space. Subaru again told us that nothing was wrong with the car and suggested that we must be two footed drivers, which we are not. We have refused to drive the car or take repossession of it. Subaru made us get the body of the car repaired before their engineers even looked at it. This was a leased car. Subaru said we had to continue to pay off the lease because there is nothing wrong with the car. We know they are wrong.
Starlink multimedia features/screen is totally obstructed during daylight driving and the sun is reflected off the factory installed navigational system. The screen displays squiggly lines on a gray/black screen until sun is not reflecting. This is a safety problem as when this is happing the rear view camera is not visible and while driving a quick glance turns into a long look to see what is being displayed!
Starlink multimedia features/screen is totally obstructed during daylight driving and the sun is reflected off the factory installed navigational system. The screen displays squiggly lines on a gray/black screen until sun is not reflecting
After sitting in driveway for 3 days, vehicle would barely start, strong exhaust smell, rat nest on top of engine and chewed hoses and wiring. Had towed into dealership. Advised of rodent damage. Replaced: Engine wiring harness, transmission harness, transmission insulation, firewall insulation, hood insulation, fuel transfer pipes, and fuel lines at engine bay. Cleaned excess debris from engine bay and fuel bay (they had to drop the fuel tank). Reassembled. Final cost, including tow charge: $4557.42. Thankfully, insurance covered, minus our $1000 deductible. Green cars, not green in the wallet.
Takata recall while driving approx 60-65 mph in the fast lane of I-24 interstate with driver's foot on the gas pedal, all lights on the dash board suddenly came on and the Subaru went into automatic braking system, causing the front to go into a nose dive, and the brakes stayed locked. An accident incurred and the Subaru as well as a vehicle behind were totaled. Low back, wrist and neck injuries occurred to the driver of Subaru Legacy. A claim was submitted to Subaru. It has been two months and no follow up has occurred. Finally with legal assist, the Legacy will be examined by a "Subaru" engineer to determine the cause.
Replacing the windshield 3 times already in a 2 year period. No chips are created from small interactions with object like little stones but immediate cracks. The vehicle was in stationary and moving positions on a street and higway. Makes me wonder what is going to happen if there would be more serious collision than just a small rock.
May 8th 2015 we purchased our 2015 Subaru Legacy 2.5I premium. #1. very prominent coolant smell from passenger side engine area. Loosing coolant. #2. 600 miles- transmission/ ECU /throttle delay, a 3-5 sec delay in the response when going from (R) into (D) and the same 3-5 sec delay is duplicated when going from a stop to accelerating the car. Concerning. #3 3000 miles, loud wind noise is heard from all windows. Windows were replaced by dealer, but noise still exists. #4 the gas door will not release and continues to get stuck. #5 8,500 miles- excessive water entering into engine bay. While driving the engine bay gets completely soaked with water. Standing water in the battery tray, a river of water running down the inner fender walls inside the engine bay and water is entering into the fuse box. When engine gets wet it has a burning electrical smell. Water has also been found on the drivers side floorboard an in the spare tire area of trunk. #6 2,200 miles starting/motor concerns. The car will crank over, but doesn't start. The second attempt the car starts up and dies immediately. 3rd attempt car fires off an associated with bad gas smell/ rough running. The most recent time this happened to us (12/12/15), 1st attempt the car wouldn't start, 2nd time trying to start the car is fired up then died. 3rd attempt car started up running rough w/ a bad gas odor. It's associated w/ backfiring / popping sound through the exhaust. Recently has developed a low end sound/knock in motor between 1800 and 2200 rpms. #7 11,500 miles brake pedal goes to floor. Pedal isn't holding pressure. Vehicle pulls to the right an associated with a clunking sound coming from the right front wheel.
Gas lid would not release after pulling the lever. This has happened mulitiple times prior without me realizing it was a problem because the second time I pulled the lever it would release - this last time it would not release even after multiple pulls - I had to push the gas door forward with the palm of my hand and then pry open
A D V E R T I S E M E N T S
- Croton On Hudson, NY, USA