Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
106,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
1997 Subaru Outback engine problems

engine problem

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1997 Subaru Outback Owner Comments

problem #1

Apr 132005

(reported on)

Outback LE

  • 106,000 miles

A D V E R T I S E M E N T S

I had 2 subaru outbacks- 1997. We loved them in the snow- at first we had a couple complaints and the corporate number was no help- even spiteful-

A couple months ago one of the outbacks started overheating.. I had a new waterpump, thermostat, belt- all done and the problem persisted. I understood from 3 Subaru mechanics in various parts of the country that SUBARU has a problem with some of their engines- gases escaping into the coolant. I called Subaru at the 1-800-subaru3 number and they laughed at me saying there is no way they could help but give me maybe $500 loyalty cash toward a new subaru. "Grant" told me the area manager had said no- and that was it-- and he hung up on me. I have never been treated so poorly by other corporate people (Honda)- they always helped out on things like Springs that broke when they should not have- and paid most of the bill... I just put $2000 into this car with AC -belt-etc etc.. and am now told its dead. The dealer can get rid of it for me for $2650-- which I will probably take-- what a shame though it looks brand new- gets waxed every month- has the Michelin tires in good shape-- air just fixed- new belt etc... bummer.

The dealer has even offered a new car at cost... but If you get treated by the corporate people so badly- why would I stay with subaru?--- it's too bad- I actually talked a lot of friends into getting subarus-- something I now wish had not happened, but they don't maintain their cars like I do - and they have well over 200,000 on them- and mine is dead at 106,000- barely broken in - they say. I understand a used engine with 50,000 miles will cost me $2000, and a new short block would cost $3500... but I better cut while I can, and return to Honda. I will do everything that I can afford to be sure that I get even with Subaru, including considering buying space in USA today.. I'm not done with this by a long shot- they will be sorry they treated me this way-- not in a violent sense- can't do that- but in a lost business sense.. I work hard to be sure things are fair- and right now they are not... I have to devise a plan to get even... Can't picket the local dealer though- or where I bought it- they have been great..

- , Tucson, AZ, USA

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