This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact stated when leaving the dealership after getting the vehicle serviced the driver's side front coil spring fractured. This punctured the tire and caused it to go flat in a matter of seconds. The mechanic took the tire off and found that the coil spring fractured. There was NHTSA recall, 01V216000, but this vehicle was not included due to VIN. The vehicle is currently at the dealership getting repaired.
Front right coil spring broke which and caused the front tire to become shredded. The car was undriveable and needed to be towed to our mechanic. We discovered that a recall had been issued for this exact problem (NHTSA campaign id number : 01V216000). However, Subaru refussed to pay for the repair because the car was not included in the batch of cars involved in the recall. We therefore had our mechanic repair the vehicle.
Consumer's vehicle experienced the same problem as mentioned in NHTSA recall 01V216000. Passenger vehicles equipped with front coil springs originally sold or currently registered in the states of Connecticut, New Jersey, New Hampshire, Ohio, the front coil springs were produced with poor paint quality which, after continued exposure to corrosive salt, can result in breakage of the spring. Dealership indicated this vehicle was not included in the recall due to VIN.
- Newburyport, MA, USA
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- Columbus, OH, USA