Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
120,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Subaru Outback body / paint problems

body / paint problem

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2002 Subaru Outback Owner Comments

problem #4

Jul 072016


  • 170,000 miles


The contact owns a 2002 Subaru Outback. While the vehicle was being serviced, the independent mechanic observed that the entire frame was severely corroded and holes were forming. The vehicle needed a new cross member. The vehicle was not repaired. Also, when the vehicle was shifted into the park position while on an incline, it began to roll away without warning. The failure recurred two times. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The VIN was not included in NHTSA campaign numbers: 03V153000 (suspension) and 02V282000 (power train). The failure mileage was approximately 170,000.

- Norfolk, MA, USA

problem #3

Oct 022015


  • 200,000 miles
The contact owns a 2002 Subaru Outback. While the vehicle was being serviced for routine maintenance, the independent mechanic discovered that the rear suspension subframe had fractured due to severe rusting. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 200,000. Update 01/13/16

- Worthington, WV, USA

problem #2

Aug 022012


  • 110,000 miles
We were driving on highway I-95 going between 55 and 60 miles an hour and the hood latch failed. The hood came up blocking our vision and broke the windshield. Extensive damage to car. We were traveling in the far right lane and were lucky that we could pull the car off the highway into the breakdown lane. We were very lucky no one was behind us.

- Saco, ME, USA

problem #1

Aug 302002


  • miles
Bug deflector "flew off" while driving on highway at approximately 75mph. Consumer concerned that deflector could have caused injury to other motorists.

- Altoona, PA, USA

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