Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

7.9

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,192 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Subaru Outback electrical problems

electrical problem

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2016 Subaru Outback Owner Comments

problem #3

May 272016

Outback

  • 13,000 miles

A D V E R T I S E M E N T S

We purchased a 2016 Subaru Outback 3.6, fully-loaded with every bell and whistle regarding safety, comfort, and convenience in the middle of December 2015. The Subaru starlink infotainment system's technology froze causing the clock to freeze at 10:37am as well as the navigation system (no voice commands either.) the multi-touch interface not only lost functionality across the board, but it affected the message display between the tach and speedometer, as well as the touch screen options disappearing from the screen, the map would not display, you would press the audio button and after about 30 seconds, the audio screen would automatically enter split-screen mode with the navigation system. When trying to exit split-screen, the system would not respond. If I shut the radio off by the button, the system would not shut down. The radio would say, "audio off - touch here to go to source screen", however the system wouldn't shut down. The system would stay on split screen with the map, only the map would disappear. I videotaped what was happening, called starlink, Subaru of America, and the dealer, who has been awesome so far, and was told they know of one other vehicle with this situation. Subaru of America said to shut the vehicle off and "reboot" the system to see if that would help because it did in another instance, although not totally correcting the problem and only addressing the gps freeze. There are a couple of tsbs (technical service bulletins) on the radio, however none applied to the symptoms being displayed by my vehicle. Waiting on Subaru of America to address this and a roof rail issue. Dealer believes there will be many more of these complaints about the Subaru starlink infotainment system's technology. Regarding the roof rails, they do not sit flush to the roof. Dealer replaced left side already and still happening, so Subaru has to address it now.

- Ashland, MO, USA

problem #2

Jan 252016

Outback

  • 1,577 miles
I purchased a new 2016 Subaru Outback on October 6, 2015. The tire pressure monitoring system activated on January 25, 2016, even though all tires had 35 psi in them as recommended. Since that day, the system has activated 17 times, again every time the tires had the correct pressure in them. The Subaru dealer has had the vehicle in the service department five times for a total of 14 days. Even though there was a sincere effort at first to locate the problem, I am now being told that this is a normal condition for my vehicle and there is nothing else that can be done to repair this vehicle safety warning system--that I must accept it as it is. This is very frustrating to me since the vehicle has only 2,200 miles on it. The system makes a beeping noise, then a screen comes on the dash with an exclamation sign and a TPMS symbol, then another screen comes on that says check owner's manual. This usually happens in the morning as I am backing out of my garage and my vehicle is entering the street in front of my house. According to the manual, if there really was a low tire pressure, the light would stay on until the tire was brought up to proper pressure. My message finally goes away and does not act like the manual says a low tire would indicate.

- Montoursville, PA, USA

problem #1

Oct 232015

Outback

  • 1,000 miles
My car required 2 repairs 5 weeks apart of the wiring bundle controlling the fog lights and low oil level sensor due to a critter chewing the bundle while it was parked. I now have bounce laundry sheets stuffed around the engine compartment at the suggestion of the dealer; they see this often from cars out of the mountains.

- Littletom, CO, USA

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