The 2016 Outback was parked in a temperature controlled garage for 3 days. We had gone down various times over those 3 days to get things out of the car, put things in the car etc. On the 4th day, went to leave for work and saw a massive crack in the windshield that started on the passenger pillar. The crack was fairly straight, little curve to it, and about 16"-18". The car was never struck with anything, this crack just appeared. Went to the dealer and they said it seemed like there was something small on the pillar that resembled a strike (although I know for a fact, there was no strike!). Called SOA, as this seems to be a major issue for Gen 5 Outbacks, and they replaced it as a "good faith one time replacement". Now just 2,000 miles later, a small pebble made a "tink" sound with basically no spidering from the impact, and the new windshield is now cracked on the drivers side. The crack got to about 10" within less than 5 minutes. The impact was on the drivers side pillar, and within mere minutes a major crack again! We've been driving the same roads for nearly 40 years and never had a windshield cracked ever, let alone 2 on the same car! This seems to be a major issue with the Gen 5 Outbacks, after reading hundreds of complaints and similar issues on the http://www.subaruoutback.org/ forum site. This is making us question our decision of buying a Subaru, as this is our first one. If this happens a 3rd time, we will probably get rid of the car, even though we love it. Huge safety hazard!
A D V E R T I S E M E N T S
The 2016 Outback was parked in a temperature controlled garage for 3 days. We had gone down various times over those 3 days to get things out of the car, put things in the car etc. On the 4th day, went to leave for work and saw a massive crack in the windshield that started on the passenger pillar. The crack was fairly straight, little curve to it, and about 16"-18". The car was never struck with anything, this crack just appeared. Went to the dealer and they said it seemed like there was something small on the pillar that resembled a strike (although I know for a fact, there was no strike!). Called SOA, as this seems to be a major issue for Gen 5 Outbacks, and they replaced it as a "good faith one time replacement". Now just 2,000 miles later, a small pebble made a "tink" sound with basically no spidering from the impact, and the new windshield is now cracked on the drivers side. The crack got to about 10" within less than 5 minutes. The impact was on the drivers side pillar, and within mere minutes a major crack again! We've been driving the same roads for nearly 40 years and never had a windshield cracked ever, let alone 2 on the same car! This seems to be a major issue with the Gen 5 Outbacks, after reading hundreds of complaints and similar issues on the http://www.subaruoutback.org/ forum site. This is making us question our decision of buying a Subaru, as this is our first one. If this happens a 3rd time, we will probably get rid of the car, even though we love it. Huge safety hazard!
- tpc1323, Newalla, OK, US