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NHTSA — Air Bags Problems

2008 Suzuki SX4 (Page 2 of 4)

10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
43,731 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Suzuki SX4 seat belts / air bags problems

seat belts / air bags problem

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2008 Suzuki SX4 Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #45

Jan 102013

SX4 4-cyl

  • Automatic transmission
  • 81,000 miles

A D V E R T I S E M E N T S

The contact owns a 2008 Suzuki SX4. The contact stated that while driving approximately 45 mph and attempting a turn, he lost control of the steering wheel. The vehicle crashed into an embankment and flipped over onto the driver's side. The air bags failed to deploy. The police reported to the scene and a report was filed. The contact was not injured. The vehicle was destroyed. The VIN was not available. The approximate failure mileage was 81,000. Updated 3/13/13

- Liberty, KY, USA

problem #44

Nov 242012

SX4 4-cyl

  • 18,881 miles
Since I purchased the vehicle, the air bag light has been on. When I start the car up, it says the passenger side air bag is off. Also, the passenger side seat belt light in consistently on, regardless of whether or not someone is sitting in the passenger seat, and regardless or whether or not the seat belt is plugged in. I checked my owner's manual, as I thought perhaps something got shut off, but I see nothing in the manual that tells me how to turn the air bags on. I've since done research on this issue, and from what I've read, my air bags may not go off if I'm involved in a collision, and there are multiple complaints from other SX4 owners about this issue.

- Port Orange, FL, USA

problem #43

Feb 042012

SX4 4-cyl

  • miles
While driving, passenger air bag light started coming on while an adult passenger was in seat. After a couple of days, the passenger airbag light stayed on, so the airbag will not deploy.

- Glenmoore, PA, USA

problem #42

Nov 152012

SX4

  • 61,737 miles

A D V E R T I S E M E N T S

Our airbag and seatbelt lights came on about a month or so ago and wouldn't go off. We made an appointment with the nearest Suzuki dealer which is about 100 miles away. At first they thought it had to do with the seat belt and agreed to a goodwill repair of this. We just came back from that appointment and found out that did not fix the problem and that we need to replace a sensor which will cost over $800. They said the airbags would probably not deploy but couldn't be sure is one or both bags would not deploy. They will call the rep and see what they will do. This happened when we were just over 60,000 miles on the car. This is a safety issue and we can see that many people have the same problem. We hope it doesn't take a fatality for this to become a recall.

- Clovis, NM, USA

problem #41

Nov 122012

SX4

  • miles
I have an 2008 Suzuki SX4 that runs great, however, at around 67,000 miles the airbag and seatbelt light came on. I paid $2000 for an extended warranty and this is not covered, even though it has to deal with the "computer" of the car-- which is covered. They say you need a new seat cover that costs you between $1000-$2000. It is ridiculous to pay $2000 for a warranty and that it is not covered since a seat cover will fix the problem even though it is listed under a "computer program" problem. I am concerned why this is not listened under a recall since it is a major defect in Suzuki Sx4S. It is also a major safety hazard because the airbag will not deploy if I was to get into a wreck.

- Denham Springs, LA, USA

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problem #40

Sep 282012

SX4

  • 46,000 miles
The contact owns a 2008 Suzuki SX4. The contact stated the air bag warning light continuously illuminated. The vehicle was taken to the dealer who stated that due to the failure the air bags were deactivated. Also, they informed him the parts needed to repair the failure were on back order. The manufacturer was made aware of the failure who stated the vehicle was safe to drive and did not offer any assistance. The vehicle was not repaired. The failure mileage was 46,000.

- Sunrise, FL, USA

problem #39

Sep 302011

SX4 4-cyl

  • 133,000 miles

A D V E R T I S E M E N T S

The airbag light first came on about two years ago on my commute from edwards afb, ca. I took the car into the Suzuki dealership in riverside ca, for an inspection the airbags were reset, but the light did not go off. On a Saturday in between may or June 2012, coming from the valero hand car wash the airbag light went off, then driving up mt view in barstow ca I hit bump in the road at 25 mph and the light was back on again and has not gone off since. I have the tires rotated at walmart in barstow and they have noted the tire pressure and airbag light is on as well as the last tune up in December 2011. The remedy is to leave the car for two day to run and reset the airbags. Any help to replace the car and/or bags without the $1200 expense would be appreciated. Thank you.

- Barstow, CA, USA

problem #38

Aug 082012

SX4 4-cyl

  • miles
Suzuki has recall for a defective passenger seat cushion that when the fault is present the passenger nor the drivers air bags will deploy in an accident. The part has been ordered but will not come in for three weeks. The dealership in pensacola Florida has said they will not give a loaner vehicle for this issue even thought the safety issue has been identified and neither the passenger or drivers air bag will deploy in an accident. Knowing this is a very important safety issue I fail to understand why they won't give a loaner vehicle until this problem has been corrected. In the event of an accident and the air bags don't deploy I can see a justification for a lawsuit because of this safety issue in the vehicle. I had even contacted a lady by the name of [xxx] at the Suzuki customer service number of 1-800-934-0934 and in the recall letter that was sent out does not allow for a loaner vehicle unless the issue falls under the 36 month warranty period. If this is a known recall it should not matter if it is under the warranty period or not since this is a vehicle safety issue and a loaner vehicle should be available to all customers. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Navarre, FL, USA

problem #37

May 092012

SX4

  • 94,000 miles
2008 Suzuki SX4- took into dealership for complaint of ticking noise under the hood. After a $98 diagnostic fee they determined it needed a new engine because of bad rods due to oil starvation. After talking with service manager and dealership general manager both decided that repairs were not covered under 100,000 mile powertrain warranty. Also the air bag warning light stays on and it was also determined that the entire seat would have to be replaced in addition to the catalytic convertor being replaced due to bad oxygen sensor. I have proof of all maintance and service repairs to include oil changes etc. I requested a meeting with general manager and was assured that he would investigate situation and get back with me in a couple of days. It has been a week and only communication I have received is a text message on my cell phone stating that no part of the powertrain warranty would apply even though the powertrain warranty includes all things listed in diagnostic review of the car this is extremely unprofessional and shows that Suzuki does not stand by their products. A lot more to this story>>>>>> information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Clarksville, TN, USA

problem #36

Apr 022012

SX4 4-cyl

  • 80,000 miles
Both the passenger seat belt light and air bag light came on and stayed on. I took the car to the local Suzuki dealer to have it checked. They told me it was a defective airbag sensor built into the passenger seat and it had to be replaced at a cost of $1000+ for the airbags to work again. They also told me this was a common problem. We purchased a newer vehicle for safety features such as multiple airbags and now do not have that protection because of a very expensive repair. We also purchased an extended warranty and found that this safety item was not covered. I have read many other complaints in online forums and blogs concerning this safety issue with this same model. I feel this is a huge safety concern since none of the airbags now work because of the defective sensor. I hope Suzuki doesn't wait until someone dies in an accident from the airbags not deploying because of this expensive and consistently defective part. I believe there should be a safety recall on this item.

- Springfield, MO, USA

problem #35

Apr 132012

SX4

  • 47,200 miles

A D V E R T I S E M E N T S

Passenger seat airbag light came on and stays on. Took car to dealer and they said it is a faulty airbag sensor that is located within the seat. It is not covered under warranty. The seat has to be replaced at a cost of approx. $1500. Dealer said airbags may or may not work during an accident. I looked this up online and it is a common problem with 2008 Suzuki. However, many people who work in the automotive repair field say that all the airbags definitely will not work. My college-age daughter drives this car. I'm afraid for her to drive it! this is a serious safety issue. Please do something!

- Paoli, PA, USA

problem #34

Dec 082011

SX4 4-cyl

  • miles
This was the 2nd pretty major crash my car was in. Airbags did not deploy in either accident. Now my airbag light and seat belt light are on. From what I understand from online complaints this means my airbags don't work. I got this car brand new in 2008 loved the car till this issue. This needs to be a recall no reason people should have to drive a unsafe vehicle. I am very unhappy with Suzuki was lucky to not hurt.

- Mount Sterli, KY, USA

problem #33

Apr 032012

SX4 4-cyl

  • 79,000 miles
The icon for the airbags came on while I was driving on an interstate highway. I had my usual service station investigate it, but they did not have the correct computer to diagnose the problem. I made an appointment and brought it fifty miles (one way) to the dealer in syracuse, NY. After charging me for an hour and a half of diagnostic time ($149.06) they identified it needed a repair costing approximately $1200. I contacted Suzuki corporate on brea, calif. The man called and said he would intercede to obtain a "goodwill" repair. That was denied by regional service manager. Car has no functioning airbags at this time. Furthermore, it cannot be sold or traded as is.

- Cortland, NY, USA

problem #32

Apr 052012

SX4 4-cyl

  • 39,000 miles
Vehicle rear ended causing a right hand spin resulting in a driver side down vehicle landing position in a 4 foot deep ditch at about 25 mph. Driver side air bag did not deploy and driver received shoulder injury and head hit on driver side pillar post between front and rear left hand doors. Updated IVOQ 04/24/12

- Youngstown, FL, USA

problem #31

Dec 152009

SX4 4-cyl

  • 29,600 miles
I have an issue with the air bag sensor under the passenger seat of my 2008 Suzuki sx-4 crossover AWD. The air bag light on the dash comes on and stays on, as well as the passenger seat belt light on the information display comes on and stays on. I took the vehicle to the dealership and they checked the code and found a code recorded for the airbag system. They could not determine what triggered the code however they said they reset the system and it should be fine. The same day the lights came back on so I took the vehicle back to the same dealer. This time they told me that the passenger side under seat assembly which contains the air bag sensor was bad and would need replaced at a cost of $2500 just for the part. I went on the internet and searched for similar problems and was surprised to find that there are many others with the same problem. The company has not agreed to do anything to alleviate the problem for me or the others that have had the same problem. I have also not been able to discern for sure whether the air bags will work as long as the vehicle has this problem. If not it is a definite safety problem and should require a recall to fix the problems or replace the defective parts. To be a. I have basically been told that since the vehicle is out of warranty that I am out of luck, however I feel that if this is a defect that they are aware of and have not done anything about that they should be held responsible, especially if the problem is potentially endangering the operators of these vehicles. The car was at the Suzuki dealer before warranty expiration and I state that problem and they said that they can't duplicate de problem, after the warranty expired the problem is back and now all the airbags and seat belts lights are on all the time.

- Valencia, CA, USA

problem #30

Feb 012012

SX4 4-cyl

  • 40,000 miles
The "passenger airbag off" indicator light illuminates intermittently when the passenger seat is occupied by 5'4" tall, 125 pound adult female. This was first observed during a very cold day (25F) in February, 2012. However, it has been happening in warm weather (75F) in March, 2012. Sometimes the light shuts off after a few minutes. Other times it stays on until the start of the next drive cycle.

- Coraopolis, PA, USA

problem #29

Mar 122009

SX4 4-cyl

  • 18,769 miles
The light for the airbags driver and passenger came on, then went off, 1 week later they came on and stayed on. They gave me all kinds of excuses, ex- "someone must have not been sitting on the seat properly!!!!!!!! we went around for almost a year. Then they said well the mileage is over!!!!!!!!!! then L threatened to contact you. They said Suzuki authorized them to only charge me 50% of the fee. L find that strange especially after they told me all the other there was nothing they could do, now offer me 50% hmmm, that shows me there is a problem. L am including a copy of a report that there have been 31 complaints on the same thing.if we get in an accident the bags will not work. Putting our lives at risk. Can L sue them. They need to fix this before someone dies. One of the reports state a man went through(he is alive) his windshield because the bag did not deploy. Can you help.

- North Syracuse, NY, USA

problem #28

Jan 202012

SX4 4-cyl

  • miles
Airbag light came on in dashboard area. Indicator lights for pass airbag passenger seat and driver seat comes on and off intermittently. Told this is a problem within this car type and will occur costs of between 1000-1600.00 for repair. This indicator means I have inadequate airbag protection and a failure within the seat sensor. This is a safety concern and needs a recall from Suzuki.

- Pottsville, PA, USA

problem #27

Jan 272012

SX4 4-cyl

  • 33,453 miles
My wife and I purchased this car used and as-is from a dealer. We had it just 3 days when I noticed the airbag malfunction light is on. Now I'm concerned that the air bags aren't functioning. This is a recurrent problem, and I'm sure many have gone unreported. Just on this site alone, airbag problems are a large percentage of the complaints made. When I count the problems and eliminate the duplicates, there are 44 actual problems listed. 33 of those problems are airbag problems, and 3 were accidents in which air bags didn't deploy. That means that 36/44 problems - 82% - involve airbags in some way. How many more have to be posted before this gets investigated and a recall forced or issued"?" counting this complaint, it's 37/45 with airbag problems.

- Davenport, IA, USA

problem #26

Jan 162012

SX4 4-cyl

  • 20,000 miles
The "passenger air bag light off" warning light came on while we were driving on a city street even thought a 170lb passenger was sitting in the passenger seat, wearing a seat belt. We were near the authorized Suzuki dealer in milford, ct where we bought the car a few weeks earlier, so I stopped in and informed the sales manager. He said to show the service dept. There was no one in service that had time to see the light on so I brought it in for service appt. They said there was no code when they scanned the car. We don't know if this problem is related to the static in the am radio when the headlights or AWD lock is turned on or when the gps or phone is plugged in but I am told this is not an electrical lemon. I rode in another SX4 and there was no static in the am radio. The next time the warning light came on, we took pictures and sent them to the finance rep. We also have a video of the light on and have since found complaints of this problem in the Suzuki forum. Perhaps its time for a recall before someone gets injured.

- Shelton, CT, USA

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