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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volvo S60 seat belts / air bags problems

seat belts / air bags problem

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2013 Volvo S60 Owner Comments

problem #2

Aug 062014

S60

  • 32,000 miles

A D V E R T I S E M E N T S

Note ahora SE han mudado al 755 nw 20 St miami fl 33127 under name golden glade collision center, insurance knows about air bag it does not working properly, , they know about fraud, , investigator knows about safety parts, , insurance pay them with fake papers, , insurance knows about stolen money through the my accident, , insurance, agriculture government knows about unsafety car, , the auto shop, aaa of dade county in miami did only very superficial repair work on my car, although they collected compensation from the insurance company. They mention having repaired my seat belt system, air bags, and other mechanical items, as well as outer body parts, but it is obvious that these items have not been repaired. This was confirmed by Volvo, miami & melbourne (see attachment 2 & 3), and by J&J in palm coast (see attachment 4). More importantly, not only did they do improper and incomplete repair work, but there is indication that they themselves caused additional damages to my car, E. G. there appear scratches, the rear bumper is loose, the original front tires were removed and replaced with tires so worn that it put my son's life and mine in grave danger! I have since replaced them by new ones. From what I have been told at Volvo, my car has suffered a loss in value owing to "created" damages equal to at least $18,000! on 9/24/14, aaa of dade county prepared an authorization form for the purpose of collecting money from the insurance company. This report states that all damages have been satisfactorily repaired on that same date. Please note, however, that the photos, clearly showing the damages to the car, were taken by the appraiser on 9/26/2014!). it thus appears that this form was used for the sole purpose of collecting money, and not, as stated, confirming repair of the damages. Please feel free to contact me should you need additional information

- Palm Coast, FL, USA

problem #1

Dec 012013

S60

  • 10,000 miles
When the front passenger does not use seat belt, the car does not issue any audible warning (even when the car is in motion, e.g. at 30 mph). Note that, in contrast, the audible warning will ring for 6 seconds if the driver does not use seat belt. I called the local dealer and Volvo North America at (201) 768-7300, the reply was that this is exactly how it is designed to work. The dealer also confirmed that the same behavior was observed on other Volvo cars on his site. The receptionist at Volvo North America confirmed to me that "the audible warning for the front passenger seat was eliminated" and it is not possible even for the dealer to enable it. Then, my question is, why does the design engineers at Volvo think it is ok if the front passenger does not use safety belt and there is no need to issue a reminder?? in other cars (e.g., I tested on Mercedes Benz C300 4matic 2013 model), when the car is in motion and the front passenger does not use seat belt, the car reminds with a audible warning.

- Blacksburg, VA, USA

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