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6.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,372 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Volvo XC90 steering problems

steering problem

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2005 Volvo XC90 Owner Comments

problem #3

Jan 232010

XC90 6-cyl

  • miles

A D V E R T I S E M E N T S

I want to bring to your attention that there seems to be a problem with the Volvo XC90 2005 rack and pinion going bad. I have been searching over the internet and there are so many people that are having the same problem. There must be an inferior workmanship/component, that is causing this part to become defective for so many customers. This problem is seriously dangerous as it causes the vehicle to develop sudden steering problem causing the vehicle to shift steering uncontrollably as soon as the brakes are applies when driving over 30 mph which can result in accident. The type pf shift (pull) tends to be even more dangerous when driver 60 miles an hour and it happens in very sudden and unexpected way. I hope that you take this seriously and you arrange for Volvo to complete a recall or contact me about this as soon as possible. The consumer stated there was a lot of stiffness when driving on the highway. The problem worsened after a few weeks and the vehicle became too dangerous to drive. The consumer took the vehicle to a local mechanic and it was determined that the tie rod end was faulty. The consumer called a local dealership and was informed there was a recall on the tie rod ends, but they were replaced back in 2006. The consumer stated the replacements parts were not up to standards. The local dealer did not want to replace the defective parts, so the local mechanic shop replaced the tie rods at a cost of $401.83. Updated 06/16/10.

- Brooklyn, NY, USA

problem #2

Jan 202007

XC90 5-cyl

  • Automatic transmission
  • 12,000 miles
- the contact owns a 2005 XC90 Volvo. The contact stated that there was a safety recall on the vehicle which was issued May 3 2006. She was not notified of the safety recall until she took the vehicle to dealer for scheduled maintenance in January 2007. The contact believed that the problems she currently had with the tires having uneven wear and wearing down to the indicators, and cracked tread were caused by the defect stated in safety recall 06V155000.the recall stated that the outer tie rod ball joint could deform at high loads causing a loss of the clamping force, and the nut may loosen, which may eventually lead to a fatigue fracture of the outer tie rod ball joint. The contact stated that the tires currently have 17,000 miles, the failure mileage was 12000. The contact would like to have the tires replaced by the manufacturer. The tires wearing were due to the recall. Updated 03/19/07.

- Richlands, NC, USA

problem #1

Jul 192006

XC90 5-cyl

  • Automatic transmission
  • 16,115 miles
I took my 2005 Volvo xc-90 to the dealership to have the outer tie rods replaced in conjunction with a recall notice I received from Volvo. When I arrived at the dealership, I was told by the service adviser that I should have the rear wheels aligned because they were finding that when this recall service was being performed, the rear wheels needed alignment as well as the front wheels. I was also told that Volvo would be paying for the front wheels to be aligned, but that I would have to pay for the rear wheel alignment at the special price of $59.95. I declined the rear wheel alignment because I felt it would be foolish to pay for something like this before knowing whether a problem really existed. Several hours later, I received a call from the dealership saying that they were working on my car and that my rear wheels really did need to be aligned. Not knowing what else to do, I consented to pay to have the work done. I returned from the dealership with the recall work completed and my wallet having been emptied of $66.37 ($59.95 + tax and miscellaneous charges). I decided to write to you since I believe this whole process is blatantly unfair to the consumer. Volvo recalls defective parts but only pays for the front wheels to be aligned, yet the dealership is saying that they are finding that all of the wheels need to be realigned? my car is about 15 months old, and I had my 15,000 mile service done in early June. At that time, my wheels were rotated and balanced and nothing was said indicating I had an alignment problem either in the front or the rear of the car. It seems to me that Volvo is taking advantage of its customers by having them come in to have parts replaced "free" of charge only to walk out with a bill for "necessary" services which are "not covered". I don't know if others have experienced this, but I wanted to go on record with what happened to me. Thank you for your time and attention.

- Atlanta, GA, USA

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