10.0

really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
51,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 BMW 328 engine problems

engine problem

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2010 BMW 328 Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #23

Nov 012017

328

  • miles

A D V E R T I S E M E N T S

I was notifiied by snail mail of two recalls (17V-676: Blower motor wiring and 17V: PCV valve heater) last November 2017 and, as of today, they have no remedies... both defects can cause fires so it seems serious. My vehicle is currently running fine but it is in the back of my mind and keeping me from taking the car on an extended trip. Is there anything you can do to hurry BMW along or provide a status?

- Minnetonka, MN, USA

problem #22

Oct 252017

328

  • 60,000 miles
We are waiting for BMW to get the parts to fix the recall announced in October of 2017. Today after calling BMW customer relations a representative named nick, #6971, said that parts might be available early summer. Mind you in December they said next month. Give us all a break. Cal them and tell them to get it in gear as the recall clearly states the cars my go on fire. They are working us all over. You need to call their executive team and tell them it needs to be done asap. Please take some action on this irresponsible car company. At least call them!!!

- Chatham, NJ, USA

problem #21

Feb 052016

328

  • miles
Takata recall. The contact owns a 2010 BMW 328I. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags), 17V676000 (electrical system), and 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Advantage BMW midtown (1305 gray St, houston, tx) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign numbers:17V676000 (electrical system) and 17V683000 (engine and engine cooling). Parts distribution disconnect for NHTSA campaign number: 16V071000 (air bags).

- Houston, TX, USA

problem #20

Dec 012017

328

  • miles

A D V E R T I S E M E N T S

Received 2 safety recall notices in early December 2017 (1) PCV valve heater & (2) blower motor wiring. Car has been shut down since remedy is not available. Contacted BMW today January 9th, 2018 and was not given an estimated time on when remedy will be available. It has been over a month. Whenever I start the car, smoke comes out of engine (smells like plastic burning).

- La Habra, CA, USA

problem #19

Jan 052018

328

  • miles
Takata recall. The contact owns a 2010 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V683000 (engine and engine cooling) and 17V676000 (electrical system). The part was not available within a reasonable time frame to schedule the recall repair pertaining to the interim notice. The dealer was not contacted. The manufacturer was contacted to determine when the part would be supplied to the dealer. The contact noticed a strong odor and smoke coming from the vents when the electric control was used. The failure mileage was unknown. VIN tool confirms parts not available. 8 (recall related incident)

- Port Chester, NY, USA

problem #18

Dec 062017

328

  • 87,000 miles
The contact owns a 2010 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that whenever the vehicle was off, there was a buzzing noise underneath the hood near the motor. The contact called BMW kingston in North Carolina and was informed that they would need to properly diagnose the vehicle. The vehicle was diagnosed and repaired. The manufacturer was made aware of the failure and stated that if the failure was related to the recalls, they would reimburse the contact later. The approximate failure mileage was 87,000. VIN tools confirms parts not available.

- Richlands, NC, USA

problem #17

Feb 052016

328

  • 66,700 miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2010 BMW 328I. The contact stated that there was a burning odor for months coming through the vents within the vehicle. Months later, the contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The dealer was contacted (bert ogden BMW, 3201 N 10th St, mcallen, tx 78501, (956) 683-6477) and indicated that the remedy and repair parts were unavailable. The dealer provided no mention of a loaner vehicle until the remedy and parts become available. The vehicle was included in NHTSA campaign number: 16V071000 (air bags). The approximate failure mileage was 66,700. VIN tool confirms parts not available. Parts distribution disconnect.

- Edinburg, TX, USA

problem #16

Aug 312017

328

  • 96,000 miles
The contact owns a 2010 BMW 328I. The contact stated that while driving at 15 mph, the check engine warning light illuminated and the vehicle stalled. The vehicle would not restart. The vehicle was towed to the contact's home. The tower mentioned a recall to the contact. The contact contacted the manufacturer and inquired on the NHTSA campaign number: 14V176000 (engine) where they informed the contact that the vehicle was not included, however was covered under the extended warranty and transferred the contact to the local dealer. The dealer (BMW of orland park located at 11030 w 159th St, orland park, il 60467) was contacted and informed the contact to schedule an appointment. The contact informed the dealer that the vehicle would not start and the dealer responded that they do not do towing and that it would be the responsibility of the contact to have the vehicle delivered. The vehicle was not towed to the dealer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 96,000.

- Park Forrest, IL, USA

problem #15

Jun 192017

328

  • 105,000 miles
The contact owns a 2010 BMW 328I. While making a right turn at approximately 5 mph, the vehicle suddenly stalled and the check engine warning indicator illuminated. The contact restarted the vehicle, but the failure recurred. The contact lost all power steering ability both times the failure recurred. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was unknown. The approximate failure mileage was 105,000.

- Flower Mound, TX, USA

problem #14

Nov 212016

328

  • 0 miles
BMW on fire. I had been driving on a city street for about 15 minutes when the engine caught on fire. I was stopped at a traffic light when I noticed smoke so it may have started while in transit. My car had no issues, no complaints about the car, engine or driving experience. At the time of the fire there were no warnings on the dashboard, no smell of fire or burning oil, no signs of engine issues while driving but while stopped at a red traffic light I noticed smoke coming from around the driver's front tire area and it escalated quickly. I was stopped waiting at a second-to-the-left turn lane surrounded by cars and nobody could move away. People in the car to my left panicked the most as they could see the smoke going their way and couldn't move their car, fortunately the light turned green soon and I was still able to drive to an empty parking lot of a fast food restaurant across from the traffic light. I parked, turned off the engine and when I opened the hood the engine was in flames. Management of the fast food restaurant rushed with a fire extinguisher but it was too late regardless. The next morning the car was towed to a BMW dealership where it was declared total loss by the insurance company before BMW even finished estimating the damage. Nobody investigated further eventhough I asked if they would given that my car seemed in perfect condition. BMW stated it was a rare instance however when I researched about it I found blogs of lots of more cases like mine. The insurance said it looked like an electrical fire. I would have purchased another BMW if anyone had cared enough to provide answers or at least follow up. I bought my BMW in 2014 certified pre-owned at the BMW dealership in a beautiful and perfect condition. I'm just glad I was able to stop, that the only property damage was my car and more importantly that nobody got hurt.

- Orlando, FL, USA

problem #13

Sep 252016

328

  • 60,000 miles

A D V E R T I S E M E N T S

Today while driving with my family to the airport on the highway my 2010 BMW 328I suddenly shut off. I didn't realize the engine had died so I kept going until the car got dangerously slow. Then I had to pull over 4 lane to the right and miraculously without any incident. I tried restarting but it wouldn't and I had to get it towed to the dealer. This was a dangerous situaltion and I am worried about giving this car back to my wife who is the primary driver. I purchased this car for safety reasons and that confidence is badly damaged.

- Allen, TX, USA

problem #12

Apr 032016

328

  • 66,000 miles
The contact owns a 2010 BMW 328I. While driving 75 mph, the contact heard a loud thump and "catastrophic failure" appeared on the message board. The vehicle was no longer operable. Once the vehicle came to a stop, the contact noticed oil pouring out the engine compartment onto the ground. The vehicle was towed to a local mechanic where it was diagnosed that it needed the engine replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 66,000.

- Albuquerque, NM, USA

problem #11

Nov 232015

328

  • 108,000 miles
While driving my vehicle from work, I was at a red light when my vehicle started making a rattling noise and cut off. It wasn't in motion at this point and it wouldn't start after cutting off. I had it towed to a mechanic shop to have it checked out. Their report was determined that it was the timing chain, so I had I towed to the nearest BMW dealership (tom bush BMW on atlantic blvd),where they currently have it. Right now, just to open the engine to see the extent of the damage is a $700 labor diagnostic test, which is rather pricey!!!. I saw that there is a recall on some of their other BMW vehicles concerning the timing chain and I would like to know if the 3 series is a part of that recall?? my vehicle is only 5 years old and shouldn't be having problems with the timing chain. Your assistance is greatly appreciated. Thanks!

- Jacksonville, FL, USA

problem #10

Mar 232015

328

  • miles
Catalytic permanent failure-replace, 08may14, 30kmiles. Oxygen sensor replace, 16jun14, 30kmiles. Extreme carbon build up-walnut blast cylinders, clean intake&exhaust side, 23mar15, 35kmiles. Replace injector, 08apr15, 35K miles. Replace nox sensor, 17apr15, 29kmiles. Diesel active tank failure 28 Sept 15, 37K miles. Catalytic converter failure-part on back order, 28sept15, 37kmiles. Dsc rear sensor failure,07dec15, 38K miles. Above engine and related emissions faults caused poor mileage and poor engine performance and expensive repairs, likely to be needed again-specifically walnut blasting. Per BMW problem caused due to car being driven in city and not highway, "to blow it out"- luckily no accidents

- Metairie, LA, USA

problem #9

Jul 252015

328

  • 68,000 miles
When driving on pa-401, I approached stop sign at pa-82. My speed was approximately 40 mph, slowing to make a routine stop. When approaching the intersection at low speed, I started hearing a pulsing thump from the passenger side of the car. Drove slowly home and had the car towed to a BMW dealer. It turned out that the two aluminium engine mount bolts on the passenger side of the car snapped. This meant that the engine was not properly fastened to the frame - a very dangerous situation. Engine mount bolts should not snap for no reason. And BMW should cover their replacement (parts and labor) at no charge to the owner. (my car was certified pre-owned, so I only had a $50 out of pocket cost, but once it expires later this year, my cost would have been significantly higher, not to mention the danger of driving a car with a bouncing, unsecured engine)

- Chester Springs, PA, USA

problem #8

Mar 042015

328 6-cyl

  • 56,000 miles
Engine ignition coil failed and car started to shake rendering it unable to drive. Car is towed to dealership who indicated that ignition coil failures are a common issue across bmws. There are recalls on this problem in european countries and I am wondering why there isn't a recall in the us.

- Staten Island, NY, USA

problem #7

Jan 042014

328

  • 45,232 miles
While driving to work on the interstate my car began to hesitate and would not accelerate. The following day the check engine light came on and the problems with hesitation became worse and the car would not go over 50 miles per hour on the highway and would almost stall when I came to a stop. Took car in for service and they stated that there was a failining ignition coil in cylinder #3 which was replaced. On 11/28 the car starting doing the same thing. I had to take it to a different dealership that was closer to my work because the car would not accelerate on the highway and I felt very unsafe. At this time the car has 53440 miles on it. Right out of warranty! I called both dealerships and come to find out this is a known issue with this model BMW. I was charged $681.06 for a known issue and this being the 2nd time my car has had this issue. This time the failure was in cyliders 2 and 6! and was told to pay to replace all as they will continue to fail! I contacted the dealership BMW of towson and never received a return call. I should not have been charged for this service as BMW of catonsville would have done the replacement for free as this is a known issue with this car. I couldnt drive all the way to BMW of catonsville because my car would now accelerate on the highway. I am continuing to look for a refund of $681.06 as I should not have been charged for something that BMW should have recalled.

- Baltimore, MD, USA

problem #6

Jan 132015

328 6-cyl

  • 66,000 miles
I was driving on the highway 295 around 67 mph. While I was on the highway about 10 minutes I felt a loss of speed about five times. It feel like I let go the gas pedal, but I never did. And suddenly the car stalled while I was on 67 mph. I try to pulled to the right side lane of the highway. I try to start the car back up but it won't start. I keep tryin for about ten times and it about half an hour went by it start back up again.

- Pennsauken, NJ, USA

problem #5

Dec 242014

328 6-cyl

  • 31,178 miles
I started my car and begin pulling out of my parking spot. When I shifted from reverse to drive and pulled my foot off the brake to push the accelerator, the engine reduced power significantly, stalled, and the car died on me within a few seconds. There were several messages that appeared once the engine had died including "engine malfunction", "service engine soon" and "dsc - reduced drivability". the latter stated that it was still safe to drive the car though caution should be used. However, when I tried re-starting the engine, it would crank and sounded like it was trying to start, but would not actually start. Fortunately I was able to get a few people in the area to push me safely out of the active traffic lane I was stalled in into a parking spot. The car was towed to the nearest BMW dealership where cause of issue is still being diagnosed; so I still do not know root cause for this malfunction. Luckily I was in a parking lot when this happened, however, the thought that the engine could just stop and die on me at any point, such as when driving at 60+ mph on the freeway, is rather terrifying. Further, given the low miles and years on the car, running into such a serious issue is rather unsettling.

- San Diego, CA, USA

problem #4

Dec 012014

328

  • 94,000 miles
Car front end shaking and banging. Brought to repair. Was told that the engine mounting bolts were sheared off. Need to have bolts removed and replaced.

- Kingston, MA, USA

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