This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
BMW has a recall on this vehicle 328xi about the PCV valve heater and had sent notice of the need to replace and it has been over 2 years and they have not found a remedy for the fix. The BMW warranty group confirmed a date on March 7, 2022 for the repair. Upon going to the herb cambers in brookline, MA. They told me they did not have a remedy to fix the issue and will contact when they have a fix. On April 2022 they sent a letter stating the PCV valve heater needs to be fixed under (17V-673 / 19V-273) and the remedy is unavailable and a new remedy needs to be performed. Issue is that if they do not fix the valve heater the engine could heat up and could cause a fire. They say a remedy is being worked on, but BMW should be responsible if a fire does occur.
I have a 2011 BMW 328i Sedan, the car has only 50,000 miles on it. No accidents. The VIN number is [XXX] I've been hearing the increased engine noise on my vehicle, then the car engine has stalled while it's stopping in the intersection a couple of days ago. The engine has failed to start after that. I've called my mechanic he removed the engine's valve cover, he found 4 bolts attached to the VANOS adjusting unit have broken off. I checked online it looks like there's a safety recall on these bolts (see the attachment). I visited the BMW service center in San Francisco, they claimed they couldn't find any related safety recall on these bolts and refused to fix the issue. I'm glad that there's no crash or injury during the engine stalled event. These VANOS bolts are clearly not safe. I saw the manufacturer recall these bolts awhile ago. Recall Campaign 14V-176: VANOS Assembly Bolts - Engine Failure 2011 328i Wonder if the recall applies to my vehicle? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The vehicle keeps stalling on the highways and on the streets. We have taken the car in and have towed the car in to the bmw dealership costing us hundreds of dollars on what they think the problem is and it does not fix the issue. They perform a diagnosis and can-€™t find an issue but the car keeps stalling. The car first starting stalling last year around February.
While I was driving approximately 35 mph the vehicle shut off. Then a check engine light came on. When a code reader was placed on the vehicle a code p0335 for the crankshaft position sensor. Thankfully I was able to coast the car safely to the shoulder of the roadway. Had I been on an interstate highway who knows what the outcome would have been.
Engine Compartment Suddenly Caught Fire and Came into the Vehicle Cabin of my 2011 328i E90 BMW on 12/04/2021 at 10:04 AM PST in the city of Garden Grove, CA. Emergency first responder Captian Rick King of the Garden Grove Fire Department conducted an initial investigation of the cause of the fire due to a defective fuel pump. BMW North America LLC should be held accountable for this accident as it could have cause serious injury or death.
- Walnut, CA, USA
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The 4 vanos bolts that secure the housing for the variable camshaft timing adjustment (VANOS) unit broke and fell into my oil pan. This has caused oil to leak onto and break the eccentric shaft sensor. This has caused my vehicles engine to loose power. Had this occurred at a faster speed, it could have harmed myself and others on the road. My engines light came on just a few miles before my cars engine had weakened power. I pulled off the road to safety. I had my bmw towed and it is currently at the dealership with an estimated quote of $4963.91 to fix. I-€™ve had my bmw for less than two years. It-€™s had one previous owner and no accidents. It only has 64,984 miles. According to the U.S Department of Transportation Federal Highway Administration, the average highway miles driven per year in 2019 were 14,263. If this is accurate, my vehicle would have roughly 142,000 miles for a 10 year old bmw. My car has less than half of this.
The contact owns a 2011 BMW 328i. The contact stated that after driving, the vehicle failed to restart without warning. The vehicle was taken to the local dealer and was diagnosed that the camshaft housing bolts had sheared off. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the repairs were not covered under the warranty. The contact stated that the failure was like NHTSA campaign number: 14V176000 (Engine and Engine Cooling). The failure mileage was approximately 130,000.
The contact owns a 2011 BMW 328i. The contact stated while driving 40 mph, he heard an abnormal grinding sound coming from the engine before the vehicle inadvertently stalled. The service engine warning light was illuminated. The contact pulled to the side of the roadway and restarted the vehicle and continued driving his residence. The contact stated upon checking the engine, he noticed that the vanos bolts had fractured and were missing from the engine. The dealer was made aware of the failure and informed the contact that the Vin was not included in NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling). The manufacturer was made aware of the failure and confirmed that the Vin was not included in the recall. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 98,000.
It seems that the Bolts holding the Vanos unit intact have come loose or sheared and cause a loud high pitch squealing along with a higher volume in oil loss and this has also cause a seal of some sort or go bad and excess oil burning. Also, the car has a loud tick in the engine now. My vin number is not accepted u der the recall list but my cars make model and year for the credentials along with the problems that the engine continues to have. I would Appreciate it if the company adds this car and it-€™s vin to the list of recall so i can Have it properly fixed
My vehicle is experiencing the same symptoms and is reporting the same trouble codes related to recall number: 17V683000. However, my vehicle is not included in this recall. I would appreciate it if this matter could be investigated and my vehicles VIN included in this recall.
My issue is exactly as described in recall campaign 14V-176, also listed as si B11 07 14. It is a faulty vanos unit with failing bolts. My car's model and year are listed in both of these documents, however my specific VIN is not listed as part of the recall. My car is currently damaged due to the vanos bolts shearing off completely and falling into the oil pan, as described exactly in the above recall notices. This is the diagnosis from BMW of seattle. It is very clear that my car suffers the same faulty part as listed and should be part of the recall. I believe it is in error that it is not. As it stands, BMW cannot help me and are forcing me to pay out of pocket. The service technician tells me that my VIN should be included in the recall and does not understand why it isn't, but because it isn't they will not fix the issue under the recall. This is a very serious issue. Please correct the documentation to include my vehicle, which matches the listed vehicles in the vanos recall paperwork. Thank you.
Bolts holding the vanos unit housing broke and damaged my car engine. This should have been addressed in the us market as they have done in chinese market back in the 2014. Engine is making lout noise and damaged with couple bolts snapped inside. The car is not working and is with BMW gallery in rockland, MA. The car has only 11,0000 miles on it, which shouldn't have engine problem like that. Https://www.autoblog.com/amp/2014/04/11/BMW-broadens-engine-bolt-recall-nearly-half-million-cars-worldwide/
Cylinder head bolt detachment from factory production causing massive oil leak on engine block. My vehicle rapidly lost 1 quart of oil in 2.1 miles of driving. When I took it to a certified BMW service center, they found that the cylinder head bolt was complete severed from the bolt stem causing oil to spray out of the engine. This detachment caused oil to spray out of the engine, rapidly depleting oil from the vehicle. This oil sprayed rapidly onto the alternator, belt and other components in the engine bay. The certified BMW mechanic stated that this issue is seen frequently with BMW from the factory production methods and torque specs in factory production process. The cylinder head bolt becomes severed from the bolt stem/threaded portion of the bolt (see pictures included). According to certified BMW mechanic, this bolt would only be manipulated during factory production. I was able to catch the problem before the oil drained completed out of my vehicle or before the engine caught fire. There is significant damage to the engine bay because of oil spraying. I am concerned that a major engine component on my vehicle failed. This failure poses a significant safety and quality issue. This is a part integrity/quality issue that needs to be addressed by BMW immediately.
Recently I drove my car and the engine started to make a high pitched noise. I smelled a gasy burning smell coming from the car. I brought it to a mechanic and he said bolts had come lose in the engine. I asked if it was something I had done and he said he had seen it with many BMW cars out of nowhere.
Aluminum bolts on vanos intake actuator/phaser snapped. Caused internal engine damage. Had repaired, engine light remains, engine is in timing. Called BMW dealership in pa. They stated no recalls for issue, no tsb's. I found a NHTSA campaign that matches the description of what happened 14V76000, BMW dealer did not recongnize campaign. Cannot resell the vehicle with cel & spent thousands trying to repair. Upside down on the car & frustrated.
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 17V683000 (engine and engine cooling). The contact called BMW northwest located at 4011 20th St E, Tacoma, wa 98424, (253) 922-8700, and an authorized mechanic was sent to the residence to perform the recall repair. The contact stated that a week after the recall repair was performed, the air conditioning system became inoperable. The dealer was contacted and informed of the failure. The contact was informed that the air conditioning failure was not related to the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 176,000.
The contact owns a 2011 BMW 328I. The contact stated that while driving at various speeds, the check engine warning light illuminated and the vehicle stalled. The vehicle was towed to hendrix BMW located at 6950 E. independence blvd, charlotte, nc 28227, to be diagnosed. The contact was informed that the engine was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 153,653.
March 13 th. I lease a 328I 2011 a hour or two later. It starting shaking a lot and jerking forward. While foot on break then it cut off I attempted to cut it back on and it would cut back of I was stuck for a while. So I called the. Dealer they was closed. I went the next day. Told them bout the problem. And the took the car to the shop and sense then I haven't. seen it again and at this point they want me to still make payment on car I dnt have. And insurance I ask them to. Refund me. And. The told me no there nothing they can do. And I have to keep the car. That I still dnt have. Today's the 27th so they had it about two weeks. Now today I viobthe mechanics and they told me the. Ppl at the dealer. Order all the wrong parts to the car and dnt no when he will have the part or when it will be fix. I tried calling. The dealer. Back to back about 20 times they kept coward my call then someone finally answer. With a bad attitude and told me stop calling cause the person I'm looking for isn't here although the specifically told me to call him and he guarantees that it will be ready today March 27 th at 6pm but which it wasn't. and I still haven't heard back from. Them yet all I wanted. Was to get out of it. And they keep denying. Me dat. Even when it happen the same day. I need help please I'm being scammed. Of. feel like I am all I wanted was a car. With no problems. Right away and that's exactly wat happened to me. And now I feel so in it being around those ppl and visiting the dealer to. Speak to them cause they not answer. Please help
A D V E R T I S E M E N T S
- Burlington, MA, USA